Human Resources Director

The Human Resources Director has an integral role in the growth plan of Alta Resources in the Philippines. This position serves as a strategic business partner for the Philippine office in conjunction with the US Alta Resources locations and global HR functions. The incumbent is responsible for directing HR activities related to corporate standardization and implementation of company Human Resources policies, processes, programs and services, including recruitment, selection, retention, organizational development, legal compliance, employee benefits, compensation, employee and labor relations, employments practices and procedures, and employee communications.

Essential Duties & Responsibility

• Provides HR direction, leadership, and expertise requiring sound judgment and independent decision-making at all levels in the Philippines site.
• Develops an effective consultative partnership with Philippine and US leadership and nurtures excellent relationships in order to implement corporate initiatives and programs.
• Fosters a culture which is more attuned to the corporate culture of Alta in alignment with the strategic mandates of governed growth, achieved profitability, reduced risk, and applied innovation.
• Supports the Philippine Talent Acquisition Director in Company's recruitment plan support operational leaders with a retention plan and support programs to ensure ongoing ability to meet staffing objectives and client service levels
• Reviews, in conjunction with US HR, compensation and benefit policies to ensure competitive programs that are compliant with Philippine laws.
• Plans, develops, organizes, implements, and evaluates the company's Human Resource function and performance.
• Utilizes organizational programs for leadership development and also creates training and organizational development initiatives to meet personal, professional, and organizational needs of Philippine based employees.
• Partners with payroll leadership on payroll practices to ensure regulatory compliance.
• Recommends and establishes company policies and procedures to ensure uniform implementation across the organization.
• Establishes and implements short and long range department goals, objectives, policies, and operating procedures.
• This position will have a dotted line reporting to Company General Counsel & CCO on internal investigation and litigation matters. This protects attorney/Client and Attorney Work Product privilege from discovery.

LEADERSHIP RESPONSIBILITIES

• Provide leadership and professional mentorship to the members of the Talent Acquisition team
• Develop and utilize performance metrics to develop staff and maintain accountability for results
• Manage the costs associated with the Talent Acquisition team, its technologies, and other resources in a manner that yields the optimal ROI for Alta Resources
• Contribute thought leadership and innovation to the overall operating strategy for HRT&Q

Qualifications

Education: Bachelor's Degree required, preferably in Psychology, Human Resources or Business related field. 

Work Experience: At least seven years' required up to ten years' experience preferred in all Human Resource functional areas; at least seven years' required up to ten years' preferred of management experience. Background in a call center industry is preferred.

Certifications / Licenses: Relevant credentials in Human Resources such as SPHR, PHR, SHRM-SCP, SHRM-CP is preferred

Additional Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. We can arrange reasonable accommodations to enable individuals with disabilities to perform the essential functions

• English proficiency required.
• Ability to analyze and assess training and development needs.
• Experience in design, development, and implementation of salary administration plans and benefit programs.
• Experience in examining and re-engineering operations and procedures.
• Knowledgeable in Philippine Labor Laws and standards.
• Working knowledge on computer technology that includes: intermediate Word, PowerPoint and Excel.
• Knowledgeable in computerized information systems used in Human Resources application.
• Well-organized and self-directed individual who is also a team player.
• Must have a passport and visa upon hire.
• Ability to work mid-shift and be flexible to accommodate a 24/7 operation.