Game Support Representative

1 day ago

Pasig, National Capital Region, Philippines GDEX Outsourcing Inc. Full time ₱216,000 - ₱264,000 per year

Assigned Task

  • Mobile Game CS Inquiry
  • Investigate detailed logs for inquiries (GM Tool)
  • Propagation and follow-up measures when an issue occurs
  • Report creation for assigned project
  • Community management (announcement, comment response, etc.)

Qualifications:

  • Passion for online PC and/or mobile games.
  • Excellent written communication skills.
  • Strong attention to detail and ability to follow through on user issues.
  • Ability to handle difficult customers in a polite and professional manner
  • Willingness to work on shifting schedules, including evenings, weekends, and/or holidays as required.
  • Applicants must be willing to work onsite in Pasig City.

Preferential

  • Previous experience in customer/game/player support, particularly in mail and chat support, is a plus but not required.
  • Experience in moderating online communities is a plus.
  • Good team player who requires minimal supervision.
  • Experience with MMORPGs and other game genres on PC and/or mobile platforms.

Job Types: Full-time, Permanent

Pay: Php18, Php22,000.00 per month

Benefits:

  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Application Question(s):

  • How much is your expected salary?

Experience:

  • costumer service: 1 year (Preferred)

Work Location: In person

  • Game Support Representative

    1 day ago

    Pasig, National Capital Region, Philippines GDEX OUTSOURCING INC Full time ₱200,000 - ₱250,000 per year

    Assigned TaskMobile Game CS InquiryInvestigate detailed logs for inquiries (GM Tool)Propagation and follow-up measures when an issue occursReport creation for assigned projectCommunity management (announcement, comment response, etc.)Qualifications:Passion for online PC and/or mobile games.Excellent written communication skills.Strong attention to detail and...

  • Japanese (Bilingual) Game Support Representative

    3 days ago

    Pasig, National Capital Region, Philippines Qroad Philippines Inc. Full time ₱600,000 - ₱1,200,000 per year

    Job Description:Provide high-quality customer support by identifying player issues, addressing inquiries, and enhancing overall customer satisfaction.Engage with the gaming community, interact directly with players, and maintain a positive gaming environment.Respond to support tickets, emails, and other communication channels professionally and promptly.Work...

  • Korean (Bilingual) Game Support Representative

    3 days ago

    Pasig, National Capital Region, Philippines Qroad Philippines Inc. Full time ₱200,000 - ₱250,000 per year

    · Effectively communicate with players to understand their needs and demands.· Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful and timely manner.· Minimum 1 year of customer service experience required.· Maintain, moderate, and provide customer support in all social media accounts, forums, and...

  • Game Designer for UI

    2 weeks ago

    Pasig, National Capital Region, Philippines Ben Edictio Corporated Full time ₱600,000 - ₱800,000 per year

    This is Direct hire - Permanent role to our client -Specific position: HUD / Game UI Designer (Figma)Salary offer depends on your skills and experience and for approval of our client.Graduate of Bachelor's DegreeWilling to work on a Nightshift ScheduleAmenable to work 100% onsite in Ortigas, PasigRequired: Excellent verbal and written communications skills...

  • Chat Support Representative

    7 days ago

    Pasig, National Capital Region, Philippines JOB CONNECT RESOURCES INC. Full time ₱216,000 per year

    URGENT CHAT SUPPORT REPRESENTATIVE (CSR)PRESTIGE TOWERAddress: Prestige Tower, F. Ortigas Jr. Rd, Ortigas Center, Pasig, Metro ManilaThe primary responsibilities of a Customer Service Representative include serving as the initial point of contact for customer inquiries, resolving concerns, maintaining accurate records, providing technical support, and...

  • Technical Support Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines iCrescendo INC. Full time ₱27,000 per year

    CALL CENTER AGENT/TECHNICAL SUPPORT REPRESENTATIVESITE: Bridgetowne QC/Pasig PROCESS: Virtual Process | Must have PC or LaptopSTART DATE: September & October Class WORK SET-UP: Pure work onsite About the Role:We are looking for a Technical Support Representative who specializes in Call/Voice to join our dynamic call center team. In this role, you will be the...

  • Chat Support Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines AspiraGlobal Full time ₱360,000 - ₱384,000 per year

    Important: To proceed to the next stage of the application process, all candidates must complete the form below. Applications without a completed form will not be considered.We appreciate your cooperation — this step ensures a smooth and fair review of your application.We are looking for a Chat Support Representative to provide excellent customer service...

  • Technical Support Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines AspiraGlobal Full time ₱200,000 - ₱250,000 per year

    Important: To proceed to the next stage of the application process, all candidates must complete the form below. Applications without a completed form will not be considered.We appreciate your cooperation — this step ensures a smooth and fair review of your application.Overview: We are seeking Technical Support Representatives to assist customers with...

  • PC Support Representative

    7 days ago

    Pasig, National Capital Region, Philippines The Nielsen Company Full time ₱250,000 - ₱500,000 per year

    Company Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it's consumed. Together, we are proudly...

  • Technical Support Representative

    7 days ago

    Pasig, National Capital Region, Philippines StratifyIQ Full time ₱150,000 - ₱250,000 per year

    Job Summary:Join our team as a Technical Support Representative, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience, excellent communication skills, and proficiency with CRM/ticketing systems. This...