
Senior Sales Executive
3 days ago
Position Overview
The Senior Sales Executive will be responsible for driving revenue growth by selling SaaS-based Contact Center Solutions to enterprises and mid-market clients. This role requires a proven track record in SaaS sales, strong consultative selling skills, and the ability to understand complex customer requirements in customer experience (CX), omnichannel engagement, and cloud-based contact center platforms.
As a senior member of the sales team, you will be expected to generate new business, manage client relationships, and contribute to the company's go-to-market strategy while ensuring consistent achievement of sales targets.
Key Responsibilities
Sales & Business Development
- Identify, prospect, and qualify potential clients for SaaS-based Contact Center Solutions.
- Conduct consultative sales presentations and product demonstrations to decision-makers (C-level executives, IT, and CX leaders).
- Manage the entire sales cycle – from lead generation, proposal development, negotiation, and closing deals.
- Consistently achieve and exceed monthly, quarterly, and annual sales targets.
Client Relationship Management
- Build and maintain strong relationships with enterprise clients to ensure long-term business growth.
- Act as a trusted advisor, understanding client pain points and tailoring solutions to meet their needs.
- Collaborate with customer success and implementation teams to ensure smooth onboarding and client satisfaction.
Market & Product Knowledge
- Stay up to date with trends in SaaS, cloud telephony, AI-driven CX, and contact center technologies.
- Monitor competitor activities, pricing strategies, and industry developments.
- Provide feedback to the product and marketing teams to support continuous solution improvements.
Collaboration & Reporting
- Work closely with marketing to drive lead generation campaigns.
- Prepare accurate sales reports, forecasts, and pipeline updates for management.
- Mentor junior sales staff and contribute to overall sales strategy planning.
Qualifications
- Bachelor's degree in Business, Marketing, IT, or related field.
- 1-2 years of B2B sales experience, with at least 2+ years in SaaS sales (preferably in Contact Center, CX, or Communication solutions).
- Strong knowledge of SaaS sales processes, subscription models, and enterprise software sales cycles.
- Proven track record of consistently meeting or exceeding sales quotas.
- Experience selling to enterprise accounts and managing long, consultative sales cycles.
- Excellent communication, negotiation, and presentation skills.
- Tech-savvy, with a good understanding of SaaS, cloud, AI, or CX solutions.
Key Competencies
- Strong consultative and solution-selling approach
- Ability to build executive-level relationships
- Strategic thinking and problem-solving skills
- Results-driven and self-motivated
- Resilient, adaptable, and competitive mindset
Performance Metrics (KPIs)
- Achievement of quarterly/annual sales targets
- Number of new enterprise accounts acquired
- Pipeline growth and forecast accuracy
- Client retention and upselling/cross-selling revenue
- Contribution to overall market share expansion
Work Setup
- Location: BGC, Taguig
- Schedule: Monday to Friday
- Reports To: Sales Manager
Job Type: Full-time
Pay: Php25, Php30,000.00 per month
Benefits:
- Opportunities for promotion
Work Location: In person
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