
Customer Service Representative
1 day ago
FREE MEALS AND SNACKS ARE ON US Cut down on expenses while working onsite with our free daily lunch meals, breakfasts, and treats
A Great Place to Work Certified: Enjoy these perks
- Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance
- Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
- Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture
- Vibrant City Location: Work in BGC, Taguig (Day Shift)
As a Customer Service Representative, you'll be the backbone of our campaigns, keeping things running smoothly and providing exceptional support.
This is where you'll shine:
- Provide professional, empathetic, and timely support to customers across different channels
- Handle inquiries, process orders/requests, and resolve complaints effectively
- Keep accurate records of customer interactions, transactions, and feedback
- Work closely with colleagues and share feedback to improve service processes
- Lead and support a team of junior customer service representatives
- Ensure overall customer satisfaction and service quality
What you'll bring in:
- 2+ years' experience in a similar role, preferably in a BPO (Australian account is a plus)
- General knowledge of PC builds and components; sales experience is an advantage
- Strong communication and comprehension skills
- Professional and customer-focused, with effective people skills
- Proficient in MS Office and other standard software tools
- Able to work independently and as part of a team
ABOUT US @ TECHNO GLOBAL TEAM
As a Great Place to Work certified company with top ratings given by our teams, we make sure our people enjoy more than just a job.
Why wait? Click the apply button today
Job Types: Full-time, Permanent
Pay: Php27, Php30,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
- Staff meals provided
Work Location: In person
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