Human Resources Operations Manager

17 hours ago

Ayala Alabang, National Capital Region, Philippines eClerx Full time $104,000 - $130,878 per year

Job Description: HR Operations Manager

Company:
eClerx

Location:
Northgate, Alabang

Work Schedule:
Night Shift / US Hours

Employment Type:
Full-time, Onsite

About the Role

eClerx is seeking a highly skilled and experienced
HR Operations Manager
to lead our HR operations in the Philippines. The role requires strong expertise in
Compensation & Benefits, HRIS, and HR Compliance
, ensuring accurate execution of HR processes while maintaining a positive employee experience. You will play a key role in streamlining HR operations, driving compliance, and supporting a global workforce.

Key Responsibilities

  • Oversee the full spectrum of
    HR Operations
    , including employee lifecycle management (onboarding, transfers, offboarding).
  • Manage and continuously improve
    Compensation and Benefits programs
    , ensuring competitiveness and compliance with company policies and local regulations.
  • Lead and administer
    HRIS management
    , ensuring accurate employee data, reporting, and system optimization.
  • Ensure strict compliance with
    Philippine labor laws, regulatory requirements, and company HR policies
    .
  • Partner with internal teams (HRBP, Talent Acquisition, Payroll, and Finance) for seamless HR service delivery.
  • Drive automation and process improvement initiatives to improve efficiency and enhance employee experience.
  • Monitor HR metrics and provide insights and reports to senior leadership for decision-making.
  • Handle escalated HR-related queries and provide effective solutions.
  • Support internal and external audits, ensuring HR documentation and processes meet compliance standards.
  • Manage, coach, and develop the HR Operations team to achieve excellence in service delivery.

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree a plus).
  • At least
    5-7 years of progressive HR experience
    , with
    2-3 years in HR Operations leadership
    .
  • Solid background in
    Compensation and Benefits, HRIS administration, and HR Compliance
    .
  • Strong knowledge of Philippine labor laws and HR regulatory requirements.
  • Experience in payroll processes and coordination with Finance.
  • Excellent leadership, stakeholder management, and people development skills.
  • Strong analytical mindset with the ability to identify and drive process improvements.
  • Ability to thrive in a fast-paced environment and work on
    US hours/night shift
    .
  • Must be willing to work
    onsite in Northgate, Alabang
    .

What We Offer

  • Competitive salary and benefits package.
  • Career growth opportunities in a global, fast-paced environment.
  • Exposure to best-in-class HR operations and compliance practices.
  • Collaborative and supportive work culture.

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