Process Specialist

23 hours ago


Makati City, National Capital Region, Philippines IODHOME INC Full time ₱240,000 - ₱360,000 per year

Job Posting: Process Specialist

Location: Philippines

Industry: High-End Kitchen & Home Appliances

About Us

We are a premium distributor of high-end European kitchen and home appliances in the Philippines, trusted by discerning homeowners, architects, and interior designers. With a strong commitment to quality, design, and innovation, we deliver products that combine cutting-edge technology with timeless style.

The Role

We are seeking a Process Specialist to join our growing team. This role will play a vital part in ensuring that our internal processes—from sales operations to after-sales service—are efficient, scalable, and aligned with our premium brand positioning.

Key Responsibilities

  • Analyze, document, and improve operational processes across departments (sales, logistics, after-sales, customer service).
  • Implement process standards, workflows, and best practices to ensure seamless customer experience.
  • Work closely with cross-functional teams to identify bottlenecks and recommend solutions.
  • Develop process documentation, training materials, and monitoring systems.
  • Support compliance with company policies and regulatory requirements.
  • Drive continuous improvement initiatives to enhance efficiency and customer satisfaction.

Qualifications

  • Bachelor's degree in Business Administration, Industrial Engineering, Management, or related field.
  • Minimum of 3 years' experience in process improvement, operations, or business analysis (preferably in retail, distribution, or appliance/home solutions industries).
  • Strong analytical and problem-solving skills with attention to detail.
  • Proficiency in process mapping, workflow tools, and data analysis.
  • Excellent communication and presentation skills.
  • Experience working in a premium or customer-centric industry is a plus.

What We Offer

  • Competitive compensation package.
  • Exposure to international premium brands and high-level clientele.
  • Dynamic and collaborative work environment.
  • Opportunities for professional growth within a fast-expanding company.

Job Types: Full-time, Permanent

Pay: Php20, Php30,000.00 per month

Benefits:

  • Employee discount
  • Flexible schedule
  • Flextime
  • Promotion to permanent employee

Education:

  • Bachelor's (Required)

Experience:

  • work: 1 year (Required)

Language:

  • English (Required)

Work Location: In person



  • Makati City, National Capital Region, Philippines Pioneer Your Insurance Full time ₱300,000 - ₱450,000 per year

    Job Summary:Collaborates with Department Heads and Sections Heads in documenting, reviewing, and designing their team's business processes and guidelines and ensuring their alignment with Pioneer Group's business objectives    At least with a working knowledge on how to create process flowcharts and service blueprint maps and how to conduct a time &...


  • Makati City, National Capital Region, Philippines Pioneer Insurance & Surety Corporation Full time ₱312,000 per year

    Job Summary:Collaborates with Department Heads and Sections Heads in documenting, reviewing, and designing their team's business processes and guidelines and ensuring their alignment with Pioneer Group's business objectives0 years, At least with a working knowledge on how to create process flowcharts and service blueprint maps and how to conduct a time &...


  • Makati City, National Capital Region, Philippines Teekay Business Process Services Inc. Full time ₱800,000 - ₱1,200,000 per year

    We are looking for our next Accounts Payable SpecialistThe Accounts Payable Specialist will be responsible for processing accounts payable invoices related to operating expenses for the vessels, shore-based overhead invoices, voyage accounting invoices, project invoices, and expense reports.  The Accounts Payable function is centrally located but services...


  • Makati City, National Capital Region, Philippines Agile Tech Ops Ince Full time ₱240,000 - ₱300,000 per year

    Agile Tech Ops is seeking a highly skilled and detail- oriented Insurance Processing Specialist responsible for managing a diverse queue of tasks, which includes policy tasks, loss run tasks, among others. They often engage with carriers and agents to ensure customers receive the correct coverage. The specialist also confirms that the information in Policy...


  • Makati City, National Capital Region, Philippines Business Process Outsourcing International Full time ₱300,000 - ₱900,000 per year

    Marketing & Lead Generation Specialist is responsible for identifying and generating new business leads through various channels including market research, cold calling, email campaigns, and social media. This position requires excellent communication skills, both verbal and written, as well as strong analytical and problem-solving abilities. The Lead...


  • Makati City, National Capital Region, Philippines Jade Solutions and Management Services Full time ₱900,000 - ₱1,200,000 per year

    • Operations analysis and improvement;• Benchmark industry practice and standard protocol;• Process documentation;• Operations risk assessment;• Review of Organizational structure and prepare requirements, specifications, and recommendations;• Conduct Quality Assurance Testing (QAT) to ensure control measures are in place;• Standardize and...


  • Makati City, National Capital Region, Philippines Jade Solutions and Management Services Inc. Full time ₱780,000 - ₱840,000 per year

    Operations analysis and improvement;Benchmark industry practice and standard protocol;Process documentation;Operations risk assessment;Review of Organizational structure and prepare requirements, specifications, and recommendations;Conduct Quality Assurance Testing (QAT) to ensure control measures are in place;Standardize and harmonize forms and reports in...


  • Makati City, National Capital Region, Philippines Onward Worldwide Management & Consultancy Full time $70,000 - $120,000 per year

    We are looking for an HR Process Improvement Specialist to join our team and lead the charge in optimizing our human resources processes. This role is crucial in ensuring that our HR operations are efficient, effective, and aligned with our organizational goals. The ideal candidate will have a strong background in HR, process improvement methodologies, and...


  • Makati City, National Capital Region, Philippines Döhle Shipmanagement Phils. Corp. Full time ₱70,000 - ₱120,000 per year

    JOB SUMMARYThe Process Mapping Assistant is a crucial role in turning written processes into clear and efficient workflows. He/She will assist the Quality Assurance Specialist in conducting process mapping with proper documentation.ESSENTIAL JOB FUNCTIONSDocumenting current processes, including workflowsCreating process maps, flowcharts, and other visual...


  • Quezon City, National Capital Region, Philippines Insular Oil Corp. Full time ₱1,200,000 - ₱2,400,000 per year

    Job descriptionAbout the roleWe are seeking a talented Business Process Specialist to join the Insular Oil Corporation' team in Quezon City, Metro Manila. As a Business Process Specialist, you will play a crucial role in optimizing the company's operational efficiency and driving strategic business initiatives. This is a full-time position that will allow...