
Process Specialist
23 hours ago
Job Posting: Process Specialist
Location: Philippines
Industry: High-End Kitchen & Home Appliances
About Us
We are a premium distributor of high-end European kitchen and home appliances in the Philippines, trusted by discerning homeowners, architects, and interior designers. With a strong commitment to quality, design, and innovation, we deliver products that combine cutting-edge technology with timeless style.
The Role
We are seeking a Process Specialist to join our growing team. This role will play a vital part in ensuring that our internal processes—from sales operations to after-sales service—are efficient, scalable, and aligned with our premium brand positioning.
Key Responsibilities
- Analyze, document, and improve operational processes across departments (sales, logistics, after-sales, customer service).
- Implement process standards, workflows, and best practices to ensure seamless customer experience.
- Work closely with cross-functional teams to identify bottlenecks and recommend solutions.
- Develop process documentation, training materials, and monitoring systems.
- Support compliance with company policies and regulatory requirements.
- Drive continuous improvement initiatives to enhance efficiency and customer satisfaction.
Qualifications
- Bachelor's degree in Business Administration, Industrial Engineering, Management, or related field.
- Minimum of 3 years' experience in process improvement, operations, or business analysis (preferably in retail, distribution, or appliance/home solutions industries).
- Strong analytical and problem-solving skills with attention to detail.
- Proficiency in process mapping, workflow tools, and data analysis.
- Excellent communication and presentation skills.
- Experience working in a premium or customer-centric industry is a plus.
What We Offer
- Competitive compensation package.
- Exposure to international premium brands and high-level clientele.
- Dynamic and collaborative work environment.
- Opportunities for professional growth within a fast-expanding company.
Job Types: Full-time, Permanent
Pay: Php20, Php30,000.00 per month
Benefits:
- Employee discount
- Flexible schedule
- Flextime
- Promotion to permanent employee
Education:
- Bachelor's (Required)
Experience:
- work: 1 year (Required)
Language:
- English (Required)
Work Location: In person
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