Business Process Manager

4 days ago

Makati City, National Capital Region, Philippines Jade Solutions and Management Services Full time ₱900,000 - ₱1,200,000 per year


• Operations analysis and improvement;

• Benchmark industry practice and standard protocol;

• Process documentation;

• Operations risk assessment;

• Review of Organizational structure and prepare requirements, specifications, and recommendations;

• Conduct Quality Assurance Testing (QAT) to ensure control measures are in place;

• Standardize and harmonize forms and reports in coordination with the Legal Department and process owners;

• Conduct trainings, presentations, walkthrough or workshops related to the project;

• Oversee insurance activities of the Company and its subsidiaries/affiliates as defined;

• Recommend insurance alternatives;

• Help develop the Business Continuity Plan (BCP).


•Bachelor's Degree in Business Administration, Computer Science, or Industrial Engineering

•More than 5 years work experience as Business Process Specialist, Documentation Specialist or Policy Specialist

•Must have good working knowledge in standardization of processes and procedures

•Strong background in Business Process Design, Policy Documentation, Business Writing, Project Management, Quality Assurance Testing

•Possess both soft and hard skills on customer service, decision making, facilitation, supervisory skills and professionalism

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