Customer Service Specialist

6 days ago


Taguig, National Capital Region, Philippines E-Solutions Full time ₱250,000 - ₱500,000 per year

Work Set Up:
Onsite | BGC, Taguig City

The successful candidates will provide excellent voice and written support to customers, ensuring high-quality service and resolution for travel-related inquiries.

Key Responsibilities

  • Handle customer inquiries and requests through voice and written channels.
  • Provide accurate information and effective solutions.
  • Maintain professionalism and empathy in all interactions.
  • Meet performance metrics in quality, efficiency, and customer satisfaction.
  • Collaborate with team members to ensure a seamless customer experience.

Qualifications

  • Minimum of
    1 year of BPO experience
    is required.
  • Strong
    English communication skills (C1 Level)
    in both written and verbal forms.
  • Must be willing to work
    on-site
    in Taguig City.

Educational attainment:

  • Bachelor's degree holder
    , or
  • Senior High School graduate
    , or
  • High School graduate (old curriculum)
  • Amenable to shifting schedules as required by the account.


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