Customer Care Specialist

15 hours ago

Taguig, National Capital Region, Philippines MM Royalcare Marketing Services Inc. Full time ₱150,000 - ₱250,000 per year

About the role

We are seeking a dedicated and personable Customer Care Specialist to join our team at MM Royalcare Marketing Services Inc.'. This full-time role is based in Taguig City Metro Manila, and will involve providing exceptional customer service support to our clients. As a Customer Care Specialist, you will be the first point of contact for our customers, responsible for addressing their queries and ensuring their satisfaction.

What you'll be doing

  • Handling inbound customer calls and responding to customer inquiries, complaints, and feedback
  • Providing accurate and timely information to customers regarding our products and services
  • Resolving customer issues efficiently and effectively, while maintaining a high level of professionalism
  • Documenting and following up on customer interactions to ensure a seamless experience
  • Identifying opportunities to enhance customer satisfaction and suggest improvements to processes and procedures
  • Collaborating with cross-functional teams to address customer concerns and implement solutions

What we're looking for

  • At least 1-2 years of experience in a customer service or call centre role, preferably in the healthcare industry
  • Excellent communication and interpersonal skills, with the ability to effectively listen, empathize, and provide solutions to customers
  • Strong problem-solving and critical thinking skills, with the ability to think quickly and make decisions under pressure
  • Proficiency in using computer systems and customer relationship management (CRM) software
  • A positive, friendly, and customer-centric attitude, with a genuine desire to deliver exceptional service
  • Fluency in English, both written and spoken

What we offer

  • Competitive salary and incentive-based commission structure
  • Comprehensive benefits package, including health insurance, life insurance, and retirement plan
  • Opportunities for career growth and development within the company
  • Supportive and collaborative work environment with a focus on work-life balance
  • Regular training and development programs to enhance your skills and knowledge

About us

MM Royalcare Marketing Services Inc.' is a leading provider of marketing and customer service solutions. Our mission is to deliver exceptional experiences for our clients and their customers. With a strong focus on innovation and customer satisfaction, we have established a reputation for excellence in the industry. Join our dynamic team and be a part of our continued success.

Apply now for the Customer Care Specialist | BGC role and become a valuable member of our growing organisation.

  • Specialist, Customer CARE

    13 hours ago

    Taguig, National Capital Region, Philippines CimpressVista Full time ₱250,000 - ₱500,000 per year

    Specialist – Customer CarePosition Title: Specialist, Customer CareDepartment: CARE OperationsDomain: Customer CareJob level: SU Reports to: Supervisor, CARE OperationsWho We Are:Our Global Customer Value (CARE) is responsible for delivering personalized expertise with our marketing, design, and digital services. We're obsessed with enabling small and...

  • Specialist, Customer CARE

    13 hours ago

    Taguig, National Capital Region, Philippines Vista Full time ₱900,000 - ₱1,200,000 per year

    Specialist – Customer CarePosition Title:Specialist, Customer CareDepartment:CARE OperationsDomain:Customer CareJob level:SU2Reports to:Supervisor, CARE OperationsWho We AreOur Global Customer Value (CARE) is responsible for delivering personalized expertise with our marketing, design, and digital services. We're obsessed with enabling small and medium...

  • Customer Care Specialist

    1 week ago

    Taguig, National Capital Region, Philippines HelloConnect, Inc. Full time $40,000 - $60,000 per year

    HelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this...

  • Customer Care Specialist

    6 days ago

    Taguig, National Capital Region, Philippines HelloConnect, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    HelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this...

  • Customer Care Specialist

    16 hours ago

    Taguig, National Capital Region, Philippines N-Able Full time ₱250,000 - ₱500,000 per year

    Why N-able:IT doesn't get better than this N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid...

  • Customer Care Specialist

    13 hours ago

    Taguig, National Capital Region, Philippines N-able Full time ₱400,000 - ₱800,000 per year

    Why N-ableAt N-able, we're not just helping businesses be secure -we're redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We're a global crew of N-ablites, who love solving...

  • Customer Care Specialist

    13 hours ago

    Taguig, National Capital Region, Philippines N-able Full time ₱250,000 - ₱500,000 per year

    Why N-ableIT doesn't get better than this N-able isn't just another software company - we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid...

  • Customer Care Specialist

    3 days ago

    Taguig, National Capital Region, Philippines HelloConnect Full time ₱150,000 - ₱250,000 per year

    HelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this...

  • Customer Care Specialist

    6 days ago

    Taguig, National Capital Region, Philippines HelloConnect, Inc. Full time ₱150,000 - ₱250,000 per year

    About UsHelloConnectHelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

  • Customer Care Representative

    1 week ago

    Taguig, National Capital Region, Philippines J-K International Language Center Full time ₱312,000 - ₱360,000 per year

    Company Profile: Founded in the early 1980s by a small group of engineers, this global organization started with a modest capital and a big vision—to use technology to solve business problems. Over the decades, it has expanded its reach to dozens of countries, offering services in areas like software development, digital solutions, and business consulting....