Customer Relations Specialist

1 day ago

Taguig, National Capital Region, Philippines GAIC Professional Services Inc. Full time ₱900,000 - ₱1,200,000 per year

Company Description

GAIC Professional Services Inc. is an Outsourcing and Consulting Services company serving various industry and sector clients. As a subsidiary of EEI, GAIC functions as the internal professional services arm, offering technology-driven solutions to its clients. We focus on providing tailored services to meet the specific needs of each client, helping them achieve operational efficiency and business growth.

Role Description

This is a full-time on-site role for a Customer Relations Specialist located in Taguig. The Customer Relations Specialist will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction. The role also includes maintaining customer relationships, addressing complaints, and providing support to enhance customer retention. The specialist will also be responsible for delivering excellent customer service and ensuring consistent communication with clients.

Qualifications

  • Customer Retention and Customer Satisfaction skills
  • Excellent Communication skills
  • Experience in Customer Support and Customer Service
  • Strong problem-solving abilities and attention to detail
  • Ability to work collaboratively with a team
  • Previous experience in a customer relations role is a plus
  • Bachelor's degree in Business, Communications, or related field

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