Customer Service Representative

1 day ago

Taguig, National Capital Region, Philippines Canon Business Service Centre (PHL) Full time $104,000 - $130,878 per year

Essential Duties

  • Processing of all Order type and for all Channels
  • Provide centralized support for the Sales force with the key objective of ensuring all business conducted by the Sales force is project managed through to completion, efficiently and quickly as possible, whilst complying with company-, contract- and legal requirements.
  • Ensure the customer has a good experience of Canon through their contact
  • Own the end-to-end Order Management Process
  • Check and ensure quote is complete, accurate and in accordance with the paperwork submitted by the customer or sales prior to creation and booking order
  • Maintain customer records.
  • Amendments in customer terms of payment and customer group
  • Creates Sales orders based on its order type.
  • Provide vendor with items, promotions or inventory qty to upload.
  • Overall order management and reconciliation
  • Process Returns and Refunds
  • Manages customer queries and liaise with different parties

Qualifications

·       Minimum of 3 years relevant professional experience

·       Specialist Knowledge: product and solutions knowledge to understand implications for order process

·       Previous Industry Experience: Sales and customer centric, accurate data entry and strong analytical skills.

·       Bachelor's Degree holder in any business-related discipline

·       Highly customer focused and delivery oriented.

·       Strong communication skills to understand (internal) customer issues and to find ways to exceed customer expectations.

·       Excellent organisation and planning skills

·       Attention to detail and quality conscious.

·       Amenable to work onsite (McKinley Hill, Taguig) and on a dayshift schedule (8:30 AM - 5:30 PM)

  • Customer Service Representative

    1 day ago

    Taguig, National Capital Region, Philippines AGS Health Full time ₱500,000 - ₱1,000,000 per year

    Company DescriptionAGS Health is the premier brand for healthcare revenue cycle solutions.We are an analytics-driven, technology-enabled organization that provides healthcare billing, coding, and customized analytics solutions to some of the nation's largest healthcare organizations. Our client success team is second-to-none in collaborating with clients to...

  • Customer Service Representative

    1 day ago

    Taguig, National Capital Region, Philippines ELLA DL BEAUTY INC Full time ₱104,000 - ₱130,878 per year

    WE'RE HIRINGOnsite | BGC, TaguigFull-timeWe're expanding our team and looking for passionate, skilled professionals to grow with us. If you're ready for your next big career move, explore our open roles below and find where you fit best.CUSTOMER SERVICE REPRESENTATIVEDeliver exceptional support. We're hiring Customer Service Representatives to assist...

  • Customer Service Representative

    1 day ago

    Taguig, National Capital Region, Philippines ANT COLONY Full time ₱216,000 per year

    Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

  • Customer Service Representative

    1 day ago

    Taguig, National Capital Region, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱25,000 - ₱27,500 per year

    WAVE 1 - RAMP HIRING | PIONEERINGCustomer Service Representative (Chat/Email Support)Start Date: August 24 * Full-Time | Onsite – McKinley, TaguigJoin our growing team and experience real career growth and work-life balance.We are actively hiring for Customer Service Representatives to support our chat and email operations. If you have a passion for...

  • Customer Service Representative

    1 day ago

    Taguig, National Capital Region, Philippines Private Advertiser Full time $40,000 - $80,000 per year

    Responsibilities:Team Leadership and Supervision:Supervise and motivate a team of customer service representatives.Provide coaching, training, and performance feedback to team members.Schedule and manage team workflow to ensure adequate coverage and efficient service delivery.Conduct regular team meetings to communicate updates, share best practices, and...

  • Customer Service Representative

    1 day ago

    Taguig, National Capital Region, Philippines ALPHA CENTURY CONSULTANCY INC. Full time $3,000 - $6,000 per year

    Position Title:Customer Service Representative (Voice & Chat Support)Location: BGC TaguigAbout the RoleAre you passionate about helping customers and providing exceptional support? Join our dynamic team as a Customer Service Representative and be the friendly voice and trusted support for our users across multiple channels phone, chat, email, and SMS. You'll...

  • Customer Service Representative

    1 day ago

    Taguig, National Capital Region, Philippines HCM Nexus Consulting Inc Full time ₱150,000 - ₱300,000 per year

    Job Description CUSTOMER SERVICE REPRESENTATIVE Full-Time | Onsite Location: McKinley, Taguig Industry: Financial Services / Customer Support We're hiring Customer Service Representatives to provide exceptional voice-based support to customers with checking and savings account inquiries. If you're passionate about delivering excellent service and...

  • Customer Service Representative

    1 day ago

    Taguig, National Capital Region, Philippines Quess Full time ₱25,000 per year

    VIRTUAL PROCESS FOR IN-HOUSE ACCOUNT Quess PH is currently on the lookout for additional 60 Customer Service Representatives to start this month of June. - Location is in McKinley Taguig - Up to 25,000 salary offer with joining bonus - At least HS or SHS Graduate - With 1 year Customer Service Experience - Can start on June 19 or June 26 OTHER...

  • Customer Service Representative

    1 day ago

    Taguig, National Capital Region, Philippines Private Advertiser Full time ₱20,000 - ₱28,000 per year

    Company DescriptionSyspro BPO Inc. is a trusted outsourcing company based in the Philippines, operating on a 24/7 shift schedule to serve clients across various time zones. As part of the Royal Cargo Group, Syspro BPO Inc. offers dedicated support and service solutions in key business areas including Human Resources, Accounting, Marketing, Customer Service,...

  • Customer Service Representative

    1 day ago

    Taguig, National Capital Region, Philippines Fastrack Multi-Purpose Cooperative Full time ₱18,000 - ₱22,000 per year

    Job Title: Customer Service RepresentativeLocation: High Street, BGC, TaguigEmployment Type: Full-timeSalary: Based on experienceJob OverviewJoin our dynamic team as a Customer Service Representative and be the voice that connects customers to excellent service. If you enjoy talking to people, solving problems, and making each interaction a positive...