Technical Support Engineer

4 days ago


Makati City, National Capital Region, Philippines JLL Full time ₱450,000 - ₱900,000 per year

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   This role is NOT related to Information Technology, Computer Engineering, or comparable technical specialties. As a Technical Support Engineer, your primary responsibility is to ensure the reliability and performance of critical systems and equipment in an organization. You will work closely with cross-functional teams, including engineering, operations, maintenance, and quality assurance, to improve the reliability and maintainability of products and processes.Key Responsibilities:1. Develop and implement reliability-centered maintenance strategies to minimize equipment failures and optimize maintenance costs.2. Conduct failure analysis and root cause investigations to identify areas for improvement and develop appropriate corrective actions.3. Perform reliability predictions, maintainability analysis, and maintain reliability databases to track performance metrics.4. Collaborate with engineering teams to review designs, identify potential failure modes, and provide input on reliability and maintainability requirements.5. Establish and maintain preventive maintenance programs, including developing procedures, schedules, and checklists.6. Monitor equipment performance through the use of data analytics, condition monitoring tools, and statistical techniques.7. Lead or participate in Failure Mode and Effects Analysis (FMEA) and Fault Tree Analysis (FTA).8. Conduct reliability testing and verification activities to support product development and ensure compliance with industry standards.9. Train and mentor maintenance personnel on reliability engineering concepts, tools, and techniques.10. Stay current with industry trends, emerging technologies, and best practices in reliability engineering.Qualifications and Skills:This role is NOT related to Information Technology, Computer Engineering, or comparable technical specialties. • Bachelor's degree in Engineering (Mechanical), Electrical, Civil or Electronics.• Proven experience in a reliability engineering role, preferably in a manufacturing or industrial environment.• Strong knowledge of reliability engineering principles, including reliability prediction methods (e.g., MTBF, MTTF), design for reliability, and reliability metrics.• Proficiency in the use of reliability analysis tools, such as Failure Mode and Effects Analysis (FMEA), Fault Tree Analysis (FTA), Reliability Block Diagram (RBD), and Weibull analysis.• Familiarity with statistical analysis techniques, including probability distributions, hypothesis testing, and regression analysis.• Experience with maintenance and reliability management systems (CMMS) and data analytics software.• Excellent problem-solving and analytical skills.• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.• Ability to prioritize tasks, manage multiple projects, and meet deadlines.• Reliability Engineering certifications (e.g., CRE, CMRP) are a plus.Location: On-site –Makati, PhilippinesIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.



  • Makati City, National Capital Region, Philippines PHILMETAL PRODUCTS, Inc. Full time ₱900,000 - ₱1,200,000 per year

    About the role Philmetal Products, Inc. is seeking a skilled Technical Support Engineer - Production Writer to join our dynamic team. In this full-time position, you will play a crucial role in supporting our manufacturing operations through the development of comprehensive technical documentation. Based in our Makati City, Metro Manila office, you will be...


  • Makati City, National Capital Region, Philippines Private Advertiser Full time ₱800,000 - ₱1,200,000 per year

    Job DescriptionThe Technical Support Engineer is responsible for providing comprehensive technical assistance in the design, estimation, fabrication, and installation of aluminum and uPVC glass window and door systems.He/She ensures that all projects meet structural integrity, waterproofing performance, and aesthetic requirements based on client...


  • Makati City, National Capital Region, Philippines Multi-Mach International Inc. Full time ₱450,000 - ₱600,000 per year

    We are seeking a highly skilled and motivated Technical Engineer to join our growing Aluminum & uPVC Windows and Doors Division. This role is ideal for someone with strong technical knowledge of profiles, hardware, and fabrication methods, and who can support the company from design stage to jobsite installation.The successful candidate will serve as the...


  • Makati City, National Capital Region, Philippines DysrupIT Full time ₱900,000 - ₱1,200,000 per year

    JOB SUMMARY:We are looking for a skilled and motivated DevOps Support Engineer to join our team. This role requires a strong background in scripting, observability, and cloud platforms, with the ability to troubleshoot complex technical issues and deliver excellent customer support. You will serve as a trusted partner to our customers and internal teams,...


  • Makati City, National Capital Region, Philippines COSMOTECH PHILS., INC. Full time ₱240,000 per year

    PRIMARY RESPONSIBILITIESAssist in presales technical research, product demonstrations, and project design.Provide phone and email support for client-reported issues.Conduct functionality testing of products prior to delivery to clients or deployment in projects.Perform testing and commissioning of installed systems and projects.Prepare training materials and...


  • Makati City, National Capital Region, Philippines Integrated Computer Systems Inc. (ICS) Full time ₱150,000 - ₱300,000 per year

    Technical Support Engineer (Metro Manila)Under the direction of the CSD Supervisor or Manager, provide technical service and support to relevant customers by:Being the resource person on entry-level IT-based products and solutions.Doing evaluation and testing on entry-level IT products.Provide resolution to escalated problems on supported entry-level IT...


  • Makati City, National Capital Region, Philippines JLL Full time ₱1,200,000 - ₱2,400,000 per year

    As a Technical Support Engineer, your primary responsibility is to ensure the reliability and performance of critical systems and equipment in an organization. You will work closely with cross-functional teams, including engineering, operations, maintenance, and quality assurance, to improve the reliability and maintainability of products and processes.Key...


  • Mandaluyong City, National Capital Region, Philippines GOODMAN SUPPORT SERVICES INC. Full time ₱150,000 - ₱250,000 per year

    As a Technical Support Tier I, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate technical teams. This role...


  • Makati City, National Capital Region, Philippines Equitable Computer Services Full time ₱104,000 - ₱130,878 per year

    Duties & Responsibilities:Ticketing System Management - Familiarity with IT service desk tools used to log, track, and resolve technical support requests. Interns will learn to monitor and manage ticket queues, document steps taken, and escalate when necessary.Provides first level hardware / software technical support for local and remote users. This shall...


  • Makati City, National Capital Region, Philippines Multi-Mach International Inc. Full time ₱240,000 - ₱300,000 per year

    We are currently seeking a highly skilled and proactive Technical Support Engineer to join our expanding Aluminum & uPVC Windows and Doors Division. This role requires strong technical expertise in profiles, hardware, and fabrication methods, with the ability to provide comprehensive support from the design phase through to job site installation.The ideal...