Technical Support Engineer

4 hours ago

Makati City, National Capital Region, Philippines PHILMETAL PRODUCTS, Inc. Full time $104,000 - $130,878 per year

About the role

Philmetal Products, Inc. is seeking a skilled Technical Support Engineer - Production Writer to join our dynamic team. In this full-time position, you will play a crucial role in supporting our manufacturing operations through the development of comprehensive technical documentation. Based in our Makati City, Metro Manila office, you will be responsible for ensuring our production processes are well-documented and accessible to our manufacturing staff.

What you'll be doing

  • Collaborate with production managers and engineers to understand manufacturing processes and equipment
  • Create and maintain detailed technical manuals, work instructions, and other documentation for our production lines
  • Ensure all documentation is clear, concise, and easy to follow for our manufacturing team
  • Stay up-to-date with changes in production processes and update documentation accordingly
  • Provide on-site support and training to production staff on the use of technical documentation
  • Identify opportunities to improve the quality and accessibility of our manufacturing documentation

What we're looking for

  • Degree in Civil Engineering or a related technical field
  • 1+ years of experience in a technical writing or technical support role within a manufacturing environment
  • Excellent written and verbal communication skills, with the ability to translate complex technical information into clear, user-friendly documentation
  • Proficient in using various software tools for technical writing and document management
  • Attention to detail and the ability to work independently to meet deadlines
  • Adaptability to keep up with changing production processes and technologies

What we offer

At Philmetal Products, Inc., we are committed to the growth and development of our employees. In addition to a competitive salary and comprehensive benefits package, we offer opportunities for continuous learning, career advancement, and a supportive work environment. We also prioritize the well-being of our team members through various health and wellness initiatives.

If you are excited about the prospect of contributing to our manufacturing success as a Technical Support Engineer - Production Writer, we encourage you to apply now.

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