Administrative and Scheduling Officer

3 days ago

Dumaguete, Central Visayas, Philippines Wrkpod Full time ₱250,000 - ₱500,000 per year

Key Responsibilities:

● Contact potential and existing leads to determine interest and assist in the purchasing process.

● Answer incoming calls and respond promptly to customer inquiries and concerns.

● Engage with customers to provide information about products, processes, etc.

● Act as a pre-sales representative, guiding customers through initial questions and helping them understand next steps.

● Schedule appointments and ensure all customer engagements are logged and tracked in the CRM system.

● Coordinate with other departments to resolve customer issues and provide timely updates when necessary.

● Maintain accurate and up-to-date lead information in the CRM, ensuring proper follow-up and lead nurturing.

● Provide exceptional customer service and ensure all client interactions reflect professionalism and care.

Qualifications / Requirements:

● Must be willing to work onsite in Dumaguete City.

● Excellent English communication skills (both verbal and written).

● Confident and comfortable speaking over the phone with customers.

● Strong organizational and multitasking skills.

● Experience in customer service, scheduling, and/or sales coordination

● Familiarity with CRM systems and basic administrative tools is an advantage.

● Positive attitude, attention to detail, and a team-oriented mindset.

Job Type: Full-time

Work Location: In person

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