Non-Voice Account CSR

4 days ago


Bacolod City, Western Visayas, Philippines Talent Outsourcing Channel Solutions Full time ₱600,000 - ₱1,200,000 per year

We areseeking a dedicated and customer-focused Non-Voice Account CSR to join their team in Bacolod City, Negros Occidental. In this full-time role, you will be responsible for providing exceptional customer service and support to our valued clients. The position offers the opportunity to work in a dynamic and collaborative environment, with the potential for career growth and development.

What you'll be doing

  1. Respond to customer inquiries and requests via email, chat, and other non-voice communication channels
  2. Provide accurate and timely information to customers, addressing their concerns and ensuring a positive experience
  3. Maintain detailed records of customer interactions and follow up on any outstanding issues
  4. Collaborate with cross-functional teams to resolve complex customer issues
  5. Identify opportunities for process improvements and provide feedback to enhance customer satisfaction
  6. Adhere to company policies, procedures, and quality standards
  7. Continuously enhance your product and industry knowledge to better assist customers

What we're looking for

  1. Excellent communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner
  2. Strong problem-solving and analytical skills to quickly identify and address customer needs
  3. Proficient in using various software applications and technology to effectively manage customer interactions
  4. Demonstrated experience in a customer service or call centre environment, preferably in a non-voice role
  5. Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
  6. Commitment to providing exceptional customer service and a genuine desire to help others

Apply now for this exciting opportunity



  • Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    Voice/Non-Voice CSR – Start ImmediatelyJob Description:We are looking for enthusiastic Customer Service Representatives (Voice/Non-Voice) to join our growing team. This role is perfect for fresh graduates and candidates with no BPO experience who are eager to build a career in the call center industry. Successful applicants will handle customer inquiries...


  • Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱300,000 per year

    CSR | 1-Day Hiring Process – Voice / Non-VoiceJob Description:We are urgently hiring Customer Service Representatives (CSR) for both Voice and Non-Voice accounts If you're a High School or Senior High School Graduate with or without BPO experience, this is your chance to start a rewarding career in the call center industry. Training will be provided to...


  • Cebu City, Central Visayas, Philippines AUXILIA INC Full time ₱180,000 - ₱250,000 per year

    About the role We are seeking an enthusiastic and customer-focused Customer Service Representative (CSR) to join our dynamic team at AUXILIA INC'. This is a full-time position based in Cebu City, Cebu, where you will play a vital role in providing high-quality customer support and ticketing/reservation services.What you'll be doingResponding to customer...


  • Cebu City, Central Visayas, Philippines Global Group Innovative Services, Inc. Full time ₱216,000 - ₱348,000 per year

    MASSIVE SEPTEMBER HIRING – CSR ROLES (Healthcare / Finance / General Accounts) Up to ₱29K Salary Package + ₱20K Bonus Cebu Sites: IT Park | Banawa | Montage | Mactan Start Dates: Ongoing from September 3–30, 2025 QualificationsOpen to SHS / K-12 graduates, College Undergrads & GraduatesStrong English communication skills (B2 and above)For specialized...


  • Cebu City, Central Visayas, Philippines AUMTREND PH INC Full time ₱300,000 - ₱450,000 per year

    We are looking for dedicated and customer-focused Customer Service Representatives (CSR) to support a financial services account. As a CSR, you will handle inquiries related to banking, credit cards, loans, and other financial products.Key Responsibilities:Handle incoming customer inquiries via phone, email, or chat regarding financial products and...


  • Bacolod City, Western Visayas, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

    We areseeking dedicated and customer-focused Customer Support Representatives to join our dynamic team in Bacolod City, Negros Occidental. As a fulltime Customer Support Representative, you will be responsible for providing exceptional non-voice account support to our valued customers, ensuring their inquiries and concerns are addressed efficiently and...


  • Iloilo City, Western Visayas, Philippines FTO Full time

    Job PurposeCustomer Service Representative handles customers' subscription concerns through email and tickets.Specific Duties And ResponsibilitiesThe following are the specific duties and responsibilities of the Customer Service Representative.Billing Questions and IssuesCancellation of ordersFollowing up on orders or concernsProduct InquiriesReturn and...


  • Iloilo City, Western Visayas, Philippines FTO Full time ₱120,000 - ₱180,000 per year

    Job PurposeCustomer Service Representative handles customers' subscription concerns through email and tickets.Specific Duties And ResponsibilitiesThe following are the specific duties and responsibilities of theCustomer Service Representative.Billing Questions and IssuesCancellation of ordersFollowing up on orders or concernsProduct InquiriesReturn and...


  • Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time ₱150,000 - ₱300,000 per year

    JOB PURPOSECustomer Service Representative handles customers' subscription concerns through email and tickets.SPECIFIC DUTIES AND RESPONSIBILITIESThe following are the specific duties and responsibilities of the Customer Service Representative.Billing Questions and IssuesCancellation of ordersFollowing up on orders or concernsProduct InquiriesReturn and...


  • Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱408,000 per year

    We're Hiring – QA AnalystNon-Voice Account | BPO IndustryLocation: Cebu CityStart Date: ASAPSalary Package: Up to ₱34,000Qualifications:Minimum 2+ years of experience as a QA Analyst in a BPO setup (retail domain preferred, but open to any)Strong communication skillsAt least 2nd year college with TOR on handHow to Apply:Send your resume to: Or message...