Customer Service Representative

1 week ago


Kapitolyo, Philippines E88 Ventures, Inc Full time ₱288,000 - ₱432,000 per year

Helpdesk Associate (Entry-Level)

Location: Brixton, Pasig City (On-site)

Schedule: 5 working days a week, shifting schedule

About the Role:

Join a dynamic start-up that's passionate about delivering exceptional service and building a strong community of motorcycle enthusiasts. We're looking for an entry-level Helpdesk Associate who's eager to grow with us.

Key Responsibilities:

  • Respond to customer inquiries (B2B/B2C) via email, chat, or phone with professionalism and empathy
  • Help build the existing customer knowledge base
  • Provide accurate information and resolve issues efficiently
  • Maintain clear records of customer interactions
  • Collaborate with a small, agile team to improve service quality
  • Work independently with minimal supervision

Qualifications:

  • Strong English and Tagalog communication skills
  • Motorcycle enthusiast or someone familiar with motorcycle culture
  • Open to fresh graduates or career shifters
  • Comfortable in a start-up environment with evolving processes
  • Willing to work on-site in Brixton, Pasig City
  • Self-motivated and adaptable

Why Join Us?

  • Be part of a growing start-up with big ambitions
  • Supportive, close-knit team culture
  • Opportunities to shape processes and grow your career from the ground up
  • Work in an industry fueled by passion and community

If you're fluent in Tagalog and English, love motorcycles and EVs, and thrive in a fast-paced environment, we'd love to meet you. Prior customer experience is a plus—but not required

Job Type: Full-time

Pay: Up to Php24,000.00 per month

Work Location: In person



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