Customer Support Representative – Retail Focus

2 days ago

Cebu City, Central Visayas, Philippines Work Avenue And Business Solutions Incorporated Full time ₱150,000 - ₱300,000 per year

HIRING Customer Support Representatives
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Representatives. This is an excellent opportunity for entry-level candidates or career changers who are eager to grow in a dynamic, fast-paced retail environment. No prior experience? No problem – we provide full training

Qualifications:

Must be at least a High School or Senior High School graduate (with diploma or certificate)

Strong English communication skills are required

Must be willing to work on holidays, weekends, shifting schedules, and extended hours as needed

Must be available to start immediately

Primary Duties and Responsibilities:

Manage customer concerns and inquiries efficiently, offering timely and effective solutions

Establish and maintain strong customer relationships through clear, open communication

Deliver accurate and complete information regarding products and services

Record and manage customer interactions, update accounts, and handle necessary documentation

Adhere to established communication protocols, policies, and procedures

Perks and Benefits:

Night differential pay

13th month salary

Monthly performance incentives

Special bonuses for sales achievements and perfect attendance

Opportunities for career growth and promotion

Health Maintenance Organization (HMO) coverage

What to Bring When You Apply (Walk-in Applicants Welcome):

Two (2) updated copies of your resume

One (1) valid government-issued ID

COVID-19 vaccination card

A pen

Note: This is an on-site position. Remote work is not available. All employees are required to report to the office while following standard health and safety protocols.

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