Customer Support – Retail Account

2 days ago

Cebu City, Central Visayas, Philippines Work Avenue And Business Solutions Incorporated Full time ₱150,000 - ₱300,000 per year

HIRING Customer Support Representatives
We are hiring Customer Support Representatives for a retail account focused purely on customer service—no sales involved. This is an excellent opportunity for fresh graduates or career shifters looking to start a career in the BPO industry. We welcome applicants with no prior experience—we'll provide all the training you need

Qualifications:

Must be a High School or Senior High School graduate (with diploma or certificate)

Strong English communication skills, both written and verbal

Open to working on holidays, weekends, shifting schedules, and extended hours

Must be available to start immediately

Key Responsibilities:

Manage customer inquiries and complaints, delivering timely and effective solutions

Foster positive customer relationships through clear and engaging communication

Provide accurate, complete, and up-to-date information to customers

Maintain detailed documentation of customer interactions and account updates

Adhere to company communication standards, procedures, and policies

Perks and Benefits:

Night differential pay

13th month salary

Monthly performance incentives

Additional bonuses for sales accounts and perfect attendance

Career growth and promotion opportunities

HMO (Health Insurance) coverage

Important Reminders:

This role requires on-site work—it is not a Work-from-Home (WFH) setup. Applicants must be willing to report to the office and comply with all minimum health and safety protocols.

Walk-in Applicants Are Welcome

What to Bring:

Two (2) printed copies of your updated resume

One (1) valid government-issued ID

COVID-19 vaccination card

A pen for form completion

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