O2C Credit and Collections Specialist

8 hours ago

Taguig, National Capital Region, Philippines JTI GBS Philippines, Inc. Full time ₱900,000 - ₱1,200,000 per year

Please apply before November 7, 2025

Role Type: Temporary (12 months)

Reporting Line: Credit and Collections Team Lead

Duty Post: Taguig

O2C Credit and Collections Specialist (Temporary)

Are you detail-oriented, proactive, and passionate about driving results? Join JTI GBS Manila as a Credit and Collections Specialist For a 12-month period, you'll manage credit and collection operations for JTI's key global customers, from ensuring timely payments to maintaining accurate SAP records and supporting compliance initiatives. This is a great opportunity to sharpen your finance and accounting expertise in a collaborative, multinational environment while contributing to process improvements and operational excellence.

What You'll Do:

  • Support end-to-end collections operations: Handle payment follow-ups and reconciliations for Distributor Partners (DP) and Key Accounts (KA) customers across wholesale, duty-free, and institutional channels.

  • Ensure accurate SAP transactions: Record payments promptly and correctly across all customer codes and sales channels, including Direct Sales Operations.

  • Drive compliance and control: Uphold JTI's Credit & Collection, AML, and Operating Guidelines, and execute J-SOX controls with precision.

  • Support continuous improvement: Identify opportunities to simplify workflows, enhance efficiency, and strengthen internal controls.

  • Collaborate across teams: Partner with finance, commercial, and operations teams to resolve issues, streamline processes, and deliver excellent service.

What We're Looking For:

  • 2–4 years of collections (preferred) or accounts receivable experience in a multinational or shared services environment.

  • Strong proficiency in SAP and Microsoft Excel; knowledge of AR reconciliation and reporting processes.

  • Excellent communication and interpersonal skills.

  • Strong analytical thinking and problem-solving abilities.

  • High attention to detail and sense of ownership.

  • Ability to manage multiple priorities under tight deadlines.

  • Amenable to work on a mid-shift schedule and proficient in English.

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