Personal Lines Insurance Administrative Assistant

7 hours ago


Quezon City, National Capital Region, Philippines BruntWork Full time $30,000 - $60,000 per year

This is a remote position.

40 hours a week
Monday-Friday 9am - 6 PM PST (includes 1hr-unpaid break)

Purpose

We are sourcing an experienced Personal Lines Insurance Administrative Assistant to support all back-office processes related to quoting, renewals, endorsements, policy servicing, documentation, and client communication for Personal Lines accounts. This role requires strong attention to detail, hands-on experience with Personal Lines insurance operations, and familiarity with agency management systems and carrier workflows.

Responsibilities
  • Process Personal Lines endorsements, cancellations, rewrites, and policy updates.

  • Assist with Personal Lines quoting and renewals, ensuring accuracy and timely completion.

  • Prepare proposals, summaries, and other documentation for Personal Lines clients.

  • Maintain organized and accurate Personal Lines client records within the agency management system.

  • Manage client communication, including follow-ups on required documents, renewal updates, and policy questions.

  • Handle billing inquiries, invoices, payments, and reconciliation of Personal Lines accounts.

  • Coordinate directly with the agency principal for task updates, reporting, and ongoing support.

  • Participate in team meetings via Zoom or similar platforms.

Requirements
  • 2–3+ years of experience in Personal Lines Insurance administration or support (Personal Lines experience is required).

  • Experience using agency management systems such as AMS360, Applied Epic, HawkSoft, or similar platforms.

  • Strong understanding of Personal Lines carriers, underwriting requirements, and policy servicing workflows.

  • Excellent English communication skills (written and verbal).

  • Ability to work U.S. business hours and maintain consistent responsiveness.

  • Access to Zoom or similar platforms for regular check-ins and meetings.

  • Comfortable working under a long-term engagement (minimum 3-month probation period).

Independent Contractor Perks
  • HMO coverage available in eligible locations

  • Permanent work-from-home arrangement

  • Immediate hiring

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