Home-Based ECommerce Specialist

1 week ago

Cebu City, Philippines Delegate CX Full time

The DCX Client Services - Home-Based E-Commerce Specialist will be the tactical expert who supports the day-to-day operations of the client's online business while also having hands-on expertise with e-commerce and marketing automation platforms. You will manage and monitor the brands on the e-commerce platform and collaborate with external partners. Demonstrated ability to manage multiple projects simultaneously with meticulous attention to detail A highly proficient communicator in both spoken and written English Strong organizational and time management skills Superior project follow-through ensuring timely completion Familiarity with web-based applications Build and maintain custom webstores using platforms like SAGE, Order My Gear (OMG), and BrightStores. Perform store refreshes and updates, including product merchandising and virtual image sourcing. Execute website edits and maintenance based on AE requests. Review landing pages, product details, checkout processes, and all other vital e-commerce website elements for visual appeal, accuracy, and user-friendliness. Collaborate with integrated partners to coordinate the integration and testing of templates and products on external systems. Manage project timelines for e-commerce site builds and adhere to service-level agreements for site maintenance requests. Coordinate the production of orders and ensure timely communication with suppliers about orders using an e-commerce platform. Enter orders from webstores into HALO systems (e.g., MStar, NetSuite). Set up orders for processing, verify inventory and pricing, and initiate account setup. Provide platform guidance to AEs and internal teams. Ad hoc tasks aligned with those mentioned above. #J-18808-Ljbffr

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