CX Leads Handler

2 weeks ago

Makati Central Post Office P, Philippines Primus@Knowledge Specialists, Inc. Full time ₱180,000 - ₱300,000 per year

Lead Validation and Assignment:

  • Receive and review incoming leads from various channels (web forms, email inquiries, phone calls, social media, etc.).
  • Assess the quality of each lead based on predefined criteria (purpose of buying, reason for inquiry, etc).
  • Assign validated leads to the correct Account Managers promptly.

Customer Relationship Management:

  • Build and maintain positive relationships with leads and potential customers.
  • Address any questions or concerns leads may have in a timely and professional manner.
  • Ensure a seamless transition from lead generation to the sales process.

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

  • Paid training

Work Location: In person

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