Fulfillment Specialist

2 days ago

Makati City, National Capital Region, Philippines Prime@ Technology Specialists, Inc. Full time ₱204,000 - ₱228,000 per year
  • Manage client order requirement and verify order details in coordination with Sales and Business Support and Operations Team.
  • Maintain high accuracy in encoding the client information and creating agreement based on documents submitted by Sales.
  • Validate documents submitted and confirm orders encoded by Sales in Corepass for Production to produce paper vouchers and cards.
  • Validate documents submitted and process credits, Codes and Shop orders in Corepass.
  • Review order details of fund request codes to be release by Finance.
  • Prepare Reimbursement Summary and encode details to QS for cancellation.
  • Process replacement of paper and digital products.
  • Provide support for internal and external clients by responding to any paper and digital inquiries such as status of orders, extension of contracts, and changes in POC and others.
  • Act as liaison between Sales, Finance, IT, CX and Operation to ensure that orders are created, processed, funded, released and billed correctly.
  • Manage all communication within team members and ensure compliance to timeframe and guidelines.
  • Ability to understand and troubleshoot order life cycle challenges and non-technical issues.
  • Used sound decision-making when dispute arise in terms of order processing and escalate to Business Support and Operations Head for immediate resolution.

Qualifications:

  • Candidate must possess at least a College Degree (preferably Accounting or IT)
  • At least 2 year experience in a process/finance related environment
  • Communication Skills: Communicates clearly and effectively with colleagues
  • Exposure to internal systems is a plus (Corepass, MS Teams, etc)
  • Proficient in Microsoft Office (MS Excel, Word, Power BI, Power Automate)

Job Type: Full-time

Pay: Php17, Php19,000.00 per month

Work Location: In person

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