Automation and Workflow Specialist

1 day ago

Cebu City, Central Visayas, Philippines KMC Solutions Full time

Job Responsibilities:

  • Maintain and optimize client CRMs and work across dozens of platforms, ensuring 99.9% uptime through database clean-ups and workflow optimization
  • Build and monitor email-marketing funnels and automation journeys that drive real revenue impact
  • Design Zapier/Make integrations and other no-code solutions that slash manual effort
  • Implement, test, and troubleshoot SaaS platforms for seamless client operations
  • Produce detailed documentation and system updates to support scalability
  • Research and experiment with emerging AI and SaaS technologies, integrating them into client workflows and sharing best practices with the team

Qualifications:

  • Must be amenable to work in US Business Hours (Night shift)
  • Must be amenable to work onsite (Cebu Business Park)
  • Experience with CRMs, email-marketing platforms, and automation tools
  • Strong root-cause analysis and detail orientation
  • Ability to collaborate with technical and non-technical teammates as needed
  • Openness to feedback and drive to expand technical expertise

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