Learning and Development Manager

Description

As a Learning and Development Manager, you'll build and lead a dynamic team that will equip our service-focused departments (sales, retail, customer service) with the comprehensive know-how, skill, and confidence to consistently serve our customers with genuine and caring service.

What You Will Do

• Design and execute Food Service Skills Building Program

• Identify and propose training programs that are aligned with the Company's core values and priorities

• Establish the framework for:

• Standardization of Best Practices

• Design and Implementation of Training and Accreditation Systems

• Performance Evaluation that Champions Excellence

• Analyze effectiveness of training programs aided by data-driven measures

• Lead and Coach the Learning and Development Team

• Train the team how to execute the Learning & Development Framework

• Guide team members through unfamiliar tasks or challenging situations

• Monitor individual performance and provide regular feedback to direct development

• Continuous Improvement of Programs

• Analyze effectiveness of training programs aided by data-driven measures - Identify opportunities for improvements in existing programs or creation of new programs to address gaps

What You Need To Succeed

• Bachelor's degree in Business, Humanities, Psychology, Engineering, Hospitality or any related course
• 5 years work experience, of which 2 years are in a leadership capacity
• Experience in creating a system that has successfully been operationalized

Desirable Qualities

• A creative thinker and proactive leader, who can harness the talent of a diverse team
• A collaborative team player, who values serving others – our customers, co-workers, community
• An organized manager, who enjoys running multiple endeavors and helping various stakeholders stay on course
• An adaptive communicator, who has a knack for finding the best way to get the message across
• A growth-oriented individual, who constantly strives for excellence with courage, gratitude, and resilience

About Us

Anyone Can Cook is a food company that grew its name by consistently upholding its commitment to quality in the making of products, whether for institutional accounts (including the most popular of coffee chains) or through its own Purple Oven stores.

It was able to do so with the commitment of all the people who worked behind the scenes as a team, collaborating with the different facets involved in the making of a good thing – suppliers, personnel, contractors, creatives, auditors, and others.

Today, it hopes to face what currently challenges us, recognizing this as opportunity, embracing fully what is exciting ahead. We would like to enhance the team with extraordinary individuals who resonate with and value the desire to keep quality present in all aspects of the work – in the commissary, stores, offices, and everything in between.

The search is on for individuals who:

• want to contribute their creative talents, organization skills and disciplined work ethic to a team that is still learning and growing

• have both the confidence to lead others and the openness to learn how to tackle challenges on the job

• are prepared to offer their commitment long term, will not give up so easily when there are stumbling blocks

How To Apply

• Send us an email at

• Indicate position applied for on the subject line.

• Attach the following (in PDF format):

a. Your up-to-date resume

b. A one-page essay that shares your experience of how you have designed a system for a business/service purpose that continues to be used today. Recount the hurdles encountered and how these were overcome.

c. Photos or illustrations with captions that would give us a better appreciation of the result of your work mentioned in the essay.