FOH Training Supervisor

10 hours ago

Mandaluyong City, National Capital Region, Philippines The Standard Hospitality Group Full time ₱104,000 - ₱130,878 per year

The Standard Hospitality Group is a contemporary lifestyle brand whose purpose lies in creating momentous experiences through well-crafted dishes, paired with unparalleled hospitality. The success of our brands, Yabu, Ippudo, Elephant Grounds, and Kiwami, is due, in large part, to the determination and dedication possessed by every member of our team. Because of this, we have fostered an environment which allows each Standard Hospitality Group employee to thrive and reach their utmost potential.

The Training Supervisor is responsible for overseeing the training of new hires and evaluates training effectiveness through store visits and audits.

Part of the scope:

  • Conducts and certifies training of new employees (Rank and File, Managers)
  • Creates and updates training decks, certification sheets, quizzes, exams and delivers training programs as scheduled.
  • Prepares and executes training designs & methodologies.
  • Evaluates training effectiveness through store visits & audits.
  • Prepares improvement action plans on training related interventions. Coordinates with Operations and concerned departments for other interventions needed to improve employee performance.

QUALIFICATIONS

  • A graduate of BS Hotel and Restaurant Management or its equivalent
  • At least 3 years of experience in managing restaurant operations, or worked in F&B Industry and/or Training Department
  • Knowledgeable in POS Shift and People Management
  • Proficient with Microsoft Applications, Video editing, and Photoshop
  • Has excellent communication skills with the ability to convey complex information in an understandable way.
  • Extensive knowledge in Food Safety
  • Having an instructional design skill is a plus

Job Type: Full-time

Benefits:

  • Company events
  • Employee discount
  • Health insurance
  • Opportunities for promotion

Work Location: In person

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