Client Services Officer

1 day ago

Mandaluyong City, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱450,000 - ₱600,000 per year

We are HIRING

Position: Client Services Officer

Work Address: Mandaluyong City (Remote with occasional face-to-face meetings)

Work Setup: Remote (with occasional F2F meetings with team/clients and events)

Work Schedule: Monday to Friday, 9:00 AM – 6:00 PM

Employment Type: Full-time

Job Summary:

  • We are is looking for a proactive and detail-oriented Client Services Officer to support our client engagement, project coordination, and administrative operations. This role is ideal for fresh graduates or early-career professionals who are passionate about client service and eager to grow in a dynamic agency environment.

Key Responsibilities:

Account Management

  • Assist in building and maintaining client relationships
  • Support scheduling and coordination of meetings
  • Apply a consultative approach to understand client needs
  • Participate in client satisfaction surveys and feedback sessions

Administrative Support

  • Provide assistance to Relationship and Project Managers
  • Organize and manage client files and documentation
  • Support contract preparation and documentation

Project Coordination

  • Help manage project timelines and resources
  • Maintain project briefs and use tools like ClickUp and Instagantt
  • Collaborate with internal teams to improve processes

Financial Tracking

  • Liaise between client and company finance teams
  • Track payments, prepare invoices, and monitor due dates
  • Assist in preparing cost estimates and proposals

Pitches and Presentations

  • Participate in client pitches and meetings
  • Contribute ideas during strategy and creative sessions

Must-Have Qualifications:

  • Bachelor's degree in Marketing, Business Administration, or related field
  • Strong interpersonal and communication skills
  • Detail-oriented with excellent organizational abilities
  • Proficiency in Google Workspace
  • Ability to work collaboratively in a team
  • Eagerness to learn and grow in a fast-paced environment
  • Passion for delivering exceptional customer experiences

Nice-to-Have Qualifications:

  • Familiarity with digital marketing concepts and tools

Hiring Process

Endorsement > HR Interview > Final Interview > Offer stage

All interviews will be online via Google Meet

Apply now or share this opportunity with someone you know

To interested Applicants, kindly send your updated CV to:

Email Format: Job Application for [Role/Position] - [Expected Salary]

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Application Question(s):

  • Do you have a bachelor's degree in Marketing, Business Administration, or related field

  • Are you familiar with Google Workspace (Docs, Sheet, Meet, etc.)? If you have work experience with it, please state the number of years of your experience:

  • Are you okay with the work arrangement (remote and day shift)?
  • Are you amenable to report onsite at Mandaluyong if the client requests it? The employer will be shouldering your transportation expenses (if living near or within Metro Manila) and it will at most be 3x a month, depending on the client's request.
  • Rate your communication skills (a brief one-sentence description would suffice)

Work Location: In person

  • Client Services Officer

    3 days ago

    Mandaluyong City, National Capital Region, Philippines Skyrocket Studios Global Full time ₱900,000 - ₱1,200,000 per year

    Responsibilities:Account ManagementAssist in establishing and nurturing relationships with clients, both new and existing.Support Relationship Managers in managing meeting schedules with clients and internal team members.Apply a consultative approach, understanding client needs and offering appropriate solutions.Assist in maintaining communication with...

  • client services officer

    3 days ago

    Mandaluyong City, National Capital Region, Philippines Netcorp Plus Full time ₱900,000 - ₱1,200,000 per year

    Job Description:*Prepare client/sales visit agendas and presentations.*Assist GCSM/CSM in facilitating and overseeing the implementation of operational procedures for newly acquired accounts.*Assist GCSM/CSM in coordinating with internal teams, marketing company counterparts, and end-clients to ensure implementation activities align with project targets,...

  • Client Services Officer

    1 day ago

    Mandaluyong City, National Capital Region, Philippines DILLINGER 1903 Full time ₱480,000 - ₱720,000 per year

    Location: Mandaluyong CityWork Set-up: Remote (with occasional face-to-face meetings with team/clients and events)Schedule: Monday – Friday | 9AM to 6PMWork Type: Full-timeResponsibilities:● Account Management:○ Build and maintain strong relationships with clients○ Support Relationship Managers with meeting coordination○ Understand client needs and...

  • Client Servicing Officer

    3 days ago

    Makati City, National Capital Region, Philippines PhilCare Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job Purpose :The position is responsible in providing support with Corporate/IE Sales activities both Business Development & Business RetentionDUTIES AND RESPONSIBILITIES:1. Pre-SalesFranchising of accountsAge fencing for actuarial reference on pricingFacilitate request for list of accredited providersPreparation of bidding documents needed for account...

  • Insurance Client Service Officer

    3 days ago

    Quezon City, National Capital Region, Philippines Intogreat Solutions Full time ₱40,000 - ₱60,000 per year

    Purpose of the Role:Intogreat Solutionsis looking for a detail-driven and client-focusedClient Service Officerto join our growing General Insurance division. If you're a natural communicator with strong insurance knowledge and a passion for delivering exceptional service, this role is for you.As aClient Service Officer, you'll be the go-to resource for our...

  • Customer Services Officer

    3 days ago

    Makati City, National Capital Region, Philippines YGC Corporate Services Inc Full time ₱900,000 - ₱1,200,000 per year

    A Customer Service Officer serves as the primary point of contact between a business and its customers. This role involves handling inquiries, resolving complaints, and ensuring that customers have a positive experience with the company's services. Positioned within the Customer Service team, a Customer Service Officer's primary objective is to maintain high...

  • Customer Service Officer

    3 days ago

    Makati City, National Capital Region, Philippines YGC Corporate Services, Inc. Full time ₱350,000 - ₱400,000 per year

    A Customer Service Officer serves as the primary point of contact between a business and its customers. This role involves handling inquiries, resolving complaints, and ensuring that customers have a positive experience with the company's services. Positioned within the Customer Service team, a Customer Service Officer's primary objective is to maintain high...

  • Client Services Officer

    1 day ago

    Makati City, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱20,000 - ₱25,000 per year

    Responsibilities:● Account Management:○ Assist in establishing and nurturing relationships with clients, both new and existing.○ Support Relationship Managers in managing meeting schedules with clients and internal team members.○ Apply a consultative approach, understanding client needs and offering appropriate solutions.○ Assist in maintaining...

  • Office Staff

    1 day ago

    Mandaluyong City, National Capital Region, Philippines MKS Workforce Management Services Inc. Full time ₱250,000 - ₱350,000 per year

    About the role We are seeking a dedicated and efficient Office Staff to join our dynamic team at MKS Workforce Management Services Inc.' in Mandaluyong City Metro Manila. In this full-time role, you will play a crucial part in supporting the smooth operation of our office by handling a variety of administrative tasks.What you'll be doingProvide general...

  • Food Service and Catering Officer

    3 days ago

    Mandaluyong City, National Capital Region, Philippines Y Kitchen Food Corp. Full time ₱250,000 - ₱300,000 per year

    Job Description:The Food Service and Catering Officer is responsible for overseeing the planning, coordination, and execution of all food service and catering operations. This includes managing daily food service activities, supervising catering events, ensuring food quality and safety standards, and maintaining client satisfaction. The role requires strong...