Client Services Officer

5 days ago


Mandaluyong City, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱450,000 - ₱600,000 per year

We are HIRINGPosition: Client Services OfficerWork Address: Mandaluyong City (Remote with occasional face-to-face meetings)Work Setup: Remote (with occasional F2F meetings with team/clients and events)Work Schedule: Monday to Friday, 9:00 AM – 6:00 PMEmployment Type: Full-timeJob Summary:We are is looking for a proactive and detail-oriented Client Services Officer to support our client engagement, project coordination, and administrative operations. This role is ideal for fresh graduates or early-career professionals who are passionate about client service and eager to grow in a dynamic agency environment.Key Responsibilities:Account ManagementAssist in building and maintaining client relationshipsSupport scheduling and coordination of meetingsApply a consultative approach to understand client needsParticipate in client satisfaction surveys and feedback sessionsAdministrative SupportProvide assistance to Relationship and Project ManagersOrganize and manage client files and documentationSupport contract preparation and documentationProject CoordinationHelp manage project timelines and resourcesMaintain project briefs and use tools like ClickUp and InstaganttCollaborate with internal teams to improve processesFinancial TrackingLiaise between client and company finance teamsTrack payments, prepare invoices, and monitor due datesAssist in preparing cost estimates and proposalsPitches and PresentationsParticipate in client pitches and meetingsContribute ideas during strategy and creative sessionsMust-Have Qualifications:Bachelor's degree in Marketing, Business Administration, or related fieldStrong interpersonal and communication skillsDetail-oriented with excellent organizational abilitiesProficiency in Google WorkspaceAbility to work collaboratively in a teamEagerness to learn and grow in a fast-paced environmentPassion for delivering exceptional customer experiencesNice-to-Have Qualifications:Familiarity with digital marketing concepts and toolsHiring ProcessEndorsement > HR Interview > Final Interview > Offer stageAll interviews will be online via Google MeetApply now or share this opportunity with someone you knowTo interested Applicants, kindly send your updated CV to: Email Format: Job Application for [Role/Position] - [Expected Salary]Job Type: Full-timePay: Php20, Php25,000.00 per monthApplication Question(s):Do you have a bachelor's degree in Marketing, Business Administration, or related fieldAre you familiar with Google Workspace (Docs, Sheet, Meet, etc.)? If you have work experience with it, please state the number of years of your experience:Are you okay with the work arrangement (remote and day shift)?Are you amenable to report onsite at Mandaluyong if the client requests it? The employer will be shouldering your transportation expenses (if living near or within Metro Manila) and it will at most be 3x a month, depending on the client's request.Rate your communication skills (a brief one-sentence description would suffice)Work Location: In person



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