L2 Helpdesk Specialist

JOB TITLE: L2 Helpdesk Specialist DUTIES & RESPONSIBILITIESProvide frontline support for both hardware and software issues via telephone or remote assistance in a timely mannerRoot cause analysis for end user problemsEscalating technical support issues internally and externally with manufacturers (Microsoft, Dell). Working remotely with OEM support teams to...

JOB TITLE: L2 Helpdesk Specialist DUTIES & RESPONSIBILITIES Provide frontline support for both hardware and software issues via telephone or remote assistance in a timely mannerRoot cause analysis for end user problems Escalating technical support issues internally and externally with manufacturers (Microsoft, Dell). Working remotely with OEM support teams...

Discover your 100% YOU with MicroSourcing  Position: L2 Helpdesk/Technical Support SpecialistLocation:  Libis, Quezon CityWork setup & shift: Onsite | Day Shift**Why join MicroSourcing? You'll have:**Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group...

JOB TITLE: L2 Helpdesk Specialist DUTIES & RESPONSIBILITIES Provide frontline support for both hardware and software issues via telephone or remote assistance in a timely mannerRoot cause analysis for end user problemsEscalating technical support issues internally and externally with manufacturers (Microsoft, Dell). Working remotely with OEM support teams...

About Us:GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines.Position: L2 Technical SupportWe are seeking a motivated and technically skilled L2 Technical Support Specialist to join our team. If you're looking for a role where you...

Level 1 IT Helpdesk Specialist (Hybrid) Employment Type: Full-TimeExperience Required: 1–2 YearsKey Requirement: Strong Communication Skills About the Role: We are looking for a motivated Level 1 IT Helpdesk Specialist to provide first-line technical support and assist with daily IT operations. You will help maintain smooth system performance, assist users...

We're Hiring : L2 Technical Support! Location: Muntinlupa, Philippines Work Mode: Hybrid (3 days onsite, 2 Days WFH) Role: L2 Technical Support What You'll Do Resolve complex technical issues and escalated support tickets Provide advanced troubleshooting for customers and internal teams Document solutions and maintain knowledge base articles...

PurposeThe Level 1 (L1) Helpdesk provides frontline support for Forsite's customers and internal users. The role covers ticket triage, SOP-based troubleshooting, knowledge base guidance, and basic data analysis and reporting. L1 ensures quick resolution of common issues, smooth escalation for complex cases, and clear communication throughout.Scope of...

We are seeking a dependable and customer-focused IT Helpdesk Support (Level 1) Specialist to act as the first line of support for users experiencing IT-related issues. This role involves handling support requests, resolving basic technical concerns, and escalating complex problems to higher-level IT teams. The ideal candidate is proactive, detail-oriented,...

We are seeking a Level 1 IT Helpdesk Support Specialist to act as the first point of contact for employees experiencing technical issues. In this role, you will provide essential troubleshooting, resolve day-to-day IT concerns, and escalate complex matters to higher-level support teams. This position is ideal for individuals with strong problem-solving...