L2 Technical Support

4 hours ago

Manila, National Capital Region, Philippines GECO Asia Pte Ltd Full time ₱900,000 - ₱1,200,000 per year
About Us:

GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines.

Position: L2 Technical Support

We are seeking a motivated and technically skilled L2 Technical Support Specialist to join our team. If you're looking for a role where you can solve complex issues, grow your skills, and work in a collaborative environment — we'd love to hear from you

Job Requirements & Qualifications:
Role Description & Responsibilities
  • Investigate and resolve issues escalated from Tier 1 support.
  • Identify system faults and provide initial fault isolation, proposing resolutions for approval by senior team members.
  • Compile detailed information for Tier 3 or development teams for issues requiring deeper technical involvement.
  • Create support scripts, commands, or workarounds to resolve technical issues effectively.
  • Utilize internal admin tools to support issue resolution and improve user experience.
  • Respond promptly and appropriately to advanced support escalations in line with internal processes.
  • Collaborate proactively with senior agents and supervisors to enhance understanding of systems and internal workflows.
Role Requirements & Qualifications

Must Have:

  • 2–3 years of relevant experience in a technical support or IT support role.
  • Strong troubleshooting, research, and problem-solving skills.
  • Excellent verbal and written communication.
  • Familiarity with software concepts and tools such as HTML, JavaScript, WordPress, SQL queries.
  • Experience using Microsoft Word, Excel, and cloud platforms (Azure, GCP).

Good to Have:

  • Experience working with CRM platforms (e.g., Exponea or similar).
  • Prior experience in a technical specialist role.
  • Background in the healthcare or software industry is a plus but not required.

Why Join Us?

  • Enjoy competitive pay and benefits, with opportunities to grow your career.
  • Be part of a collaborative team where your work is valued and innovation is encouraged.
  • Work in a supportive environment that promotes work-life balance and personal growth.

How to Apply:

You may click "Apply for this job" button or you may send your updated resume to

  • L2 Support Team Lead

    6 days ago

    Manila, National Capital Region, Philippines CUBE Full time ₱900,000 - ₱1,200,000 per year

    CUBE are a global RegTech business defining and implementing the gold standard of regulatory intelligence for the financial services industry. We deliver our services through intuitive SaaS solutions, powered by AI, to simplify the complex and everchanging world of compliance for our clients.Why us? CUBE is a globally recognized brand at the forefront of...

  • L2 Technical Support Consultant

    4 days ago

    Manila, National Capital Region, Philippines SupportYourApp Full time $30,000 - $60,000 per year

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a L2 Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...

  • CyberArk L2 Support Engineer

    2 days ago

    Manila, National Capital Region, Philippines Solugenix Full time ₱900,000 - ₱1,200,000 per year

    CyberArk L2 Support Engineer Manila, Philippines Full-TimeJob ID We are looking for a CyberArk L2 Support Engineer. This is a direct hire opportunity based out of Manila, Philippines. Qualifications: Must be fluent in English and have native proficiency in South Korean. At least 3 years' experience in Technical Support with CyberArk solutions (Privileged...

  • L2 Application Support

    2 days ago

    Manila, National Capital Region, Philippines GCash Full time ₱900,000 - ₱1,200,000 per year

    Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation todayWho You'll Be Working WithIf you have a strong background in IT, computer science, or...

  • L2 Application Support Engineer

    2 days ago

    Manila, National Capital Region, Philippines PSC Biotech Full time $80,000 - $120,000 per year

    Job InformationDate Opened11/04/2025Job TypeFull timeWork Experience3-5 yearsIndustrySoftwareCityMakati Commercial CenterState/ProvinceNational Capital Region (Manila)CountryPhilippinesJob DescriptionPSC Software a division of PSC Biotech, is a leading provider of cutting-edge, cloud-based quality management and regulatory compliance solutions. Our software...

  • CyberArk L2 Support Engineer

    2 days ago

    Manila, National Capital Region, Philippines Solugenix Full time ₱144,000 - ₱1,200,000 per year

    Manila, Philippines**Full-TimeJob ID We are looking for aCyberArk L2 Support Engineer.**This is a direct hire opportunity based out of Manila, Philippines.Qualifications:Candidates must have bilingual proficiency in English and Korean.At least 2 years' experience in Technical Support with CyberArk solutions (Privileged Access Management).Experience in...

  • EUC L2 Support

    1 week ago

    Manila, National Capital Region, Philippines AVASO Technology Solutions Full time ₱1,200,000 - ₱2,400,000 per year

    Company Overview:AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help...

  • L2 Technical Support Analyst

    2 days ago

    Manila, National Capital Region, Philippines Your Employee Offshore ( Yempo ) Inc. Full time ₱900,000 - ₱1,200,000 per year

    We have an exciting dayshift opportunity available for a Technical Support Analyst (EDI). Work from home or the office – you chooseWhen you join Yempo, you'll receive the following fantastic benefits:Highly competitive salary – paid weeklyHMO enrollment on commencementAdditional HMO dependents added each year of service20 vacation days per year; 7 sick...

  • Information Technology Help Desk Technician L1/L2/Team Lead

    1 week ago

    Manila, National Capital Region, Philippines BROCENT Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionBROCENT is a Global IT Managed Service Provider utilizing a "Platform + Service" model driven by Big Data & AI. We provide comprehensive IT Support & Maintenance Plans across 100+ countries, enhancing IT Return on Investment and reducing Total Cost of Ownership (TOC). Our flexible management framework allows clients to optimize IT...

  • L2 Support Engineer

    2 days ago

    Manila, National Capital Region, Philippines SCALABLE OS CORP. Full time ₱900,000 - ₱1,200,000 per year

    JOB RESPONSIBILITIES·       Conduct thorough research and identify effective solutions to both software and hardware issues.·       Diagnose and resolve advanced technical problems, including but not limited to firewalls, switches, servers, cloud environments such as Azure, account setup, network configuration, application support, Active...