L2 Helpdesk Specialist

Discover your 100% YOU with MicroSourcing  Position: L2 Helpdesk/Technical Support SpecialistLocation:  Libis, Quezon CityWork setup & shift: Onsite | Day Shift**Why join MicroSourcing? You'll have:**Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group...

JOB TITLE: L2 Helpdesk Specialist DUTIES & RESPONSIBILITIES Provide frontline support for both hardware and software issues via telephone or remote assistance in a timely mannerRoot cause analysis for end user problemsEscalating technical support issues internally and externally with manufacturers (Microsoft, Dell). Working remotely with OEM support teams...

SUMMARYHelpdesk team members are the first representatives of company to help customers get back to work as quickly as possible after experiencing technical problems. They use the technical and human resources of the company to ensure that customers are safe and supported in their computing environment. They use the knowledge they gain to collaborate with...

**You must be able and willing to work from site in Filinvest City (Asian Star Building)**Platinum Outsourcing is an award winning, Australian owned and managed co sourcing BPO operating out of both the Philippines and Indonesia. We are a fast growing scale-up, opening our first offices in the Philippines only 4.5 years ago (and growing to 200+ employees in...

About Us:GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines.Position: L2 Technical SupportWe are seeking a motivated and technically skilled L2 Technical Support Specialist to join our team. If you're looking for a role where you...

About the RoleWe're looking for an IT Infrastructure & Security Manager who will serve as the primary owner of all technology operations across GBSS. This role ensures secure, stable, and scalable IT services across onsite, hybrid, and WFH environments while overseeing Infrastructure, Helpdesk, Application Support, and IT Asset Management.This is both a...

Job Location Wipro Manila, National Capital Region, Philippines Job Title Service Desk Analyst L2 Role Overview The purpose of this role is to be the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end user issues in line with Wipro's Service Desk objectives. Responsibilities Primary user support and customer service Respond...

Join to apply for the L2 Application Support role at GCash . Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today! Who you’ll be working...

PurposeThe Level 1 (L1) Helpdesk provides frontline support for Forsite's customers and internal users. The role covers ticket triage, SOP-based troubleshooting, knowledge base guidance, and basic data analysis and reporting. L1 ensures quick resolution of common issues, smooth escalation for complex cases, and clear communication throughout.Scope of...

We are seeking a Level 1 IT Helpdesk Support Specialist to act as the first point of contact for employees experiencing technical issues. In this role, you will provide essential troubleshooting, resolve day-to-day IT concerns, and escalate complex matters to higher-level support teams. This position is ideal for individuals with strong problem-solving...