L2 Helpdesk Specialist

JOB TITLE: L2 Helpdesk Specialist DUTIES & RESPONSIBILITIES Provide frontline support for both hardware and software issues via telephone or remote assistance in a timely mannerRoot cause analysis for end user problemsEscalating technical support issues internally and externally with manufacturers (Microsoft, Dell). Working remotely with OEM support teams...

About Us:GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines.Position: L2 Technical SupportWe are seeking a motivated and technically skilled L2 Technical Support Specialist to join our team. If you're looking for a role where you...

Level 1 IT Helpdesk Specialist (Hybrid) Employment Type: Full-TimeExperience Required: 1–2 YearsKey Requirement: Strong Communication Skills About the Role: We are looking for a motivated Level 1 IT Helpdesk Specialist to provide first-line technical support and assist with daily IT operations. You will help maintain smooth system performance, assist users...

Company DescriptionBROCENT is a Global IT Managed Service Provider utilizing a "Platform + Service" model driven by Big Data & AI. We provide comprehensive IT Support & Maintenance Plans across 100+ countries, enhancing IT Return on Investment and reducing Total Cost of Ownership (TOC). Our flexible management framework allows clients to optimize IT...

We're Hiring : L2 Technical Support! Location: Muntinlupa, Philippines Work Mode: Hybrid (3 days onsite, 2 Days WFH) Role: L2 Technical Support What You'll Do Resolve complex technical issues and escalated support tickets Provide advanced troubleshooting for customers and internal teams Document solutions and maintain knowledge base articles...

IT Helpdesk/Technical Support (AU Client) The Level 1 (L1) Helpdesk provides frontline support for Forsite’s customers and internal users. The role covers ticket triage, SOP-based troubleshooting, knowledge base guidance, and basic data analysis and reporting. L1 ensures quick resolution of common issues, smooth escalation for complex cases, and clear...

About the Company Our client is not your average IT company, they are a team of passionate tech wizards who love solving problems, streamlining business operations, and delivering top-notch IT solutions that make life easier. They believe IT should be affordable, stress-free, and tailored to your needs. That’s why they take a proactive approach to IT...

Keep global SaaS systems secure with your IT expertise In today's digital landscape, every click counts and every login matters. Imagine building a global career in IT without leaving the Philippines-managing SaaS systems, securing access, and supporting worldwide teams. This role lets you code your future, upgrade your skills, and troubleshoot your way...

CUBE Manila, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the L2 Support Team Lead role at CUBE CUBE Manila, National Capital Region, Philippines Join to apply for the L2 Support Team Lead role at CUBE Get AI-powered advice on this job and more exclusive features. CUBE are a global RegTech business...

Get AI-powered advice on this job and more exclusive features. The L1 Helpdesk Technician serves as the first point of contact for all IT-related support requests, primarily via phone and, as needed, via email and ticketing systems. This role ensures consistent client support by troubleshooting and resolving basic desktop, software, network, and hardware...