L2 Helpdesk Specialist

JOB TITLE: L2 Helpdesk Specialist DUTIES & RESPONSIBILITIES Provide frontline support for both hardware and software issues via telephone or remote assistance in a timely mannerRoot cause analysis for end user problems Escalating technical support issues internally and externally with manufacturers (Microsoft, Dell). Working remotely with OEM support teams...

About Us:GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines.Position: L2 Technical SupportWe are seeking a motivated and technically skilled L2 Technical Support Specialist to join our team. If you're looking for a role where you...

Job Location Wipro Manila, National Capital Region, Philippines Job Title Service Desk Analyst L2 Role Overview The purpose of this role is to be the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end user issues in line with Wipro's Service Desk objectives. Responsibilities Primary user support and customer service Respond...

Company DescriptionBROCENT is a Global IT Managed Service Provider utilizing a "Platform + Service" model driven by Big Data & AI. We provide comprehensive IT Support & Maintenance Plans across 100+ countries, enhancing IT Return on Investment and reducing Total Cost of Ownership (TOC). Our flexible management framework allows clients to optimize IT...

CUBE Manila, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the L2 Support Team Lead role at CUBE CUBE Manila, National Capital Region, Philippines Join to apply for the L2 Support Team Lead role at CUBE Get AI-powered advice on this job and more exclusive features. CUBE are a global RegTech business defining and...

Keep global SaaS systems secure with your IT expertise In today's digital landscape, every click counts and every login matters. Imagine building a global career in IT without leaving the Philippines-managing SaaS systems, securing access, and supporting worldwide teams. This role lets you code your future, upgrade your skills, and troubleshoot your way...

Get AI-powered advice on this job and more exclusive features. The L1 Helpdesk Technician serves as the first point of contact for all IT-related support requests, primarily via phone and, as needed, via email and ticketing systems. This role ensures consistent client support by troubleshooting and resolving basic desktop, software, network, and hardware...

We are seeking a dedicated and experienced Level 2 Helpdesk Technician to support our Australian client. As a Level 2 Helpdesk Technician, you will play a crucial role in delivering technical support, resolving escalated IT issues, and maintaining client systems and networks. This position requires strong technical knowledge, excellent communication skills,...

PSD Energy is a leading Australian design and manufacturing business specialising in turnkey high-, medium- and low-voltage electrical infrastructure for sectors including energy, renewables, mining, defence, oil & gas and utilities. Our end-to-end capabilities—covering design, manufacture and on-site commissioning—allow us to deliver global projects...

Position: L2 Technical SupportAbout the RoleWe're looking for an IT Support Specialist to provide day-to-day technical support to our Manila office and remote users. You'll handle IT requests, troubleshoot issues, support new hires during onboarding, and ensure our systems and devices run smoothly.Key Responsibilities:Manage daily IT tickets in ServiceNow,...