WFM Assistant Manager

TASQ is looking for a WFM assistant manager to work in Pasay in a hybrid setup. Responsibilities Essential Duties & Responsibilities · Lead a team of WFM analysts. · Generate long-range and short-term forecasts at intervals, daily and weekly. · Create, update, and maintain staffing models & resource plans; publish weekly updates. · Create accurate...

TASQ is looking for a WFM assistant manager to work in Pasay in a hybrid setup. Responsibilities Essential Duties & Responsibilities · Lead a team of WFM analysts. · Generate long-range and short-term forecasts at intervals, daily and weekly. · Create, update, and maintain staffing models & resource plans; publish weekly updates. · Create accurate...

Job Title: Assistant Manager, Workforce/Team Lead, WFM Work setup:  Hybrid setup in MOA, Pasay Shift Schedule : Night shift/shifting Qualifications: At least 2 years completed in college 2 to 3 years Assistant Manager/Lead Assistant Manager in WFM with 5 years total BPO experience Knowledgeable of Erlang/OCC tools Preferably with an Insurance campaign...

Overview Work Setup: On-site in MOA, Pasay Shift Schedule: 5 am - 4 pm (AU Shift), can change depending on the business needs Required Skills/Experience Bachelor's Degree or at least 2 years in college completed (no back subjects) At least 3 years as a Workforce Manager or equivalent in the BPO industry Solid background in WFM functions, e.g.,...

Job Title: Assistant Manager, Workforce/Team Lead, WFMWork setup: Hybrid setup in MOA, Pasay Shift Schedule: Night shift/shifting Qualifications: At least 2 years completed in college2 to 3 years Assistant Manager/Lead Assistant Manager in WFM with 5 years total BPO experienceKnowledgeable of Erlang/OCC toolsPreferably with an Insurance campaign...

Job Title: Assistant Manager, Workforce/Team Lead, WFMWork setup: Hybrid setup in MOA, Pasay Shift Schedule: Night shift/shifting Qualifications: At least 2 years completed in college2 to 3 years Assistant Manager/Lead Assistant Manager in WFM with 5 years total BPO experienceKnowledgeable of Erlang/OCC toolsPreferably with an Insurance campaign...

Job title: WFM ManagerAccount: HealthcareType of Support: VoiceWork set up: 100% Onsite in CebuWork shift: US Business HoursSalary: Up to 68KStart date: ASAPHeadcount: 1Job Description:Leading a team for performing data analysis and reporting statistical reports and key trends as support for business decisions. Daily, Month end and Quarter end Report...

About the job WFM Manager (Cebu) | Onsite Nature Of the Account: Support and Leadership Start Date: ASAP Work Arrangement: 100% Onsite | Cebu Shift Schedule | Restdays: US Business hours Educational Requirement: College Graduate Work Experience:At least 5 to 7 years relevant experience At least 2 years of supervisory experience Advanced Excel...

2 weeks ago Be among the first 25 applicants Leading a team for performing data analysis and reporting statistical reports and key trends as support for business decisions. Daily, Month end and Quarter end Report generation, PPTs, in-depth and accurate data analysis. Developed various dashboards and reports using Excel, VBA and Power BI. Responsibilities...

Overview Monitors call volume demand in real time and flexes workforce accordingly. Ensures that the best possible call center service levels are achieved to maximize utilization. Monitors call volume and average speed of answer (ASA) in real time & adjusts schedules to ensure consistent service is maintained. Responsibilities Monitors and reacts to...