WFM / Workforce Team Lead (Hybrid)

Job Title: Assistant Manager, Workforce/Team Lead, WFM Work setup:  Hybrid setup in MOA, Pasay Shift Schedule : Night shift/shifting Qualifications: At least 2 years completed in college 2 to 3 years Assistant Manager/Lead Assistant Manager in WFM with 5 years total BPO experience Knowledgeable of Erlang/OCC tools Preferably with an Insurance campaign...

Job Title: Assistant Manager, Workforce/Team Lead, WFMWork setup: Hybrid setup in MOA, PasayShift Schedule: Night shift/shiftingQualifications:At least 2 years completed in college2 to 3 years Assistant Manager/Lead Assistant Manager in WFM with 5 years total BPO experienceKnowledgeable of Erlang/OCC toolsPreferably with an Insurance campaign...

Work setup: MOA (Hybrid) Qualifications: 5 years BPO experience1 to 3 years Assistant Manager/ Lead Assistant Manager, workforce space Knowledgeable of WFM tools, and people managementPreferably with Insurance campaign backgroundPreferred - Work force tool ERLANG

Work setup: MOA (Hybrid) Qualifications: 5 years BPO experience 1 to 3 years Assistant Manager/ Lead Assistant Manager, workforce space Knowledgeable of WFM tools, and people management Preferably with Insurance campaign background Preferred - Work force tool ERLANG

TASQ is looking for a WFM assistant manager to work in Pasay in a hybrid setup. Responsibilities Essential Duties & Responsibilities · Lead a team of WFM analysts. · Generate long-range and short-term forecasts at intervals, daily and weekly. · Create, update, and maintain staffing models & resource plans; publish weekly updates. · Create accurate...

TASQ is looking for a WFM assistant manager to work in Pasay in a hybrid setup. Responsibilities Essential Duties & Responsibilities · Lead a team of WFM analysts. · Generate long-range and short-term forecasts at intervals, daily and weekly. · Create, update, and maintain staffing models & resource plans; publish weekly updates. · Create accurate...

About the job WFM Manager | Night Shift | Hybrid | Pasay Job Description Responsible for Workforce Management & Service Delivery to Internal & External Customers Manages a WFM team for 3 to 5 clients, leading and mentoring the team to support Operations Directly manages WFM processes, Client KPIs, and financial performance in a multi-site, multi-platform...

TASQ is looking for a WFM assistant manager to work in Pasay in a hybrid setup.ResponsibilitiesEssential Duties & Responsibilities· Lead a team of WFM analysts.· Generate long-range and short-term forecasts at intervals, daily and weekly.· Create, update, and maintain staffing models & resource plans; publish weekly updates.· Create accurate schedules...

Work Setup: On-site in MOA, Pasay Shift Schedule: 5 am - 4 pm (AU Shift), can change depending on the business need Required Skills/Experience: • Bachelor's Degree or at least 2 years in college completed (no back subjects) • At least 3 years as a Workforce Manager or equivalent in the BPO industry • Solid background in WFM functions, e.g.,...

About the job Team Lead/ Assistant Manager/ Lead Assistant Manager Workforce (Hybrid) | Pasay Work setup: MOA (Hybrid) Qualifications: 5 years BPO experience2 to 3 years Assistant Manager/ Lead Assistant Manager, workforce spaceKnowledgeable of erlang/ occ toolsPreferably with Insurance campaign backgroundPreferred - Work force tool ERLANG