WFM Assistant Manager

TASQ is looking for a WFM assistant manager to work in Pasay in a hybrid setup.ResponsibilitiesEssential Duties & Responsibilities· Lead a team of WFM analysts.· Generate long-range and short-term forecasts at intervals, daily and weekly.· Create, update, and maintain staffing models & resource plans; publish weekly updates.· Create accurate schedules...

TASQ is looking for a WFM assistant manager to work in Pasay in a hybrid setup. Responsibilities Essential Duties & Responsibilities · Lead a team of WFM analysts. · Generate long-range and short-term forecasts at intervals, daily and weekly. · Create, update, and maintain staffing models & resource plans; publish weekly updates. · Create accurate...

Job Title: Assistant Manager, Workforce/Team Lead, WFM Work setup:  Hybrid setup in MOA, Pasay Shift Schedule : Night shift/shifting Qualifications: At least 2 years completed in college 2 to 3 years Assistant Manager/Lead Assistant Manager in WFM with 5 years total BPO experience Knowledgeable of Erlang/OCC tools Preferably with an Insurance campaign...

Job Title: Assistant Manager, Workforce/Team Lead, WFMWork setup: Hybrid setup in MOA, PasayShift Schedule: Night shift/shiftingQualifications:At least 2 years completed in college2 to 3 years Assistant Manager/Lead Assistant Manager in WFM with 5 years total BPO experienceKnowledgeable of Erlang/OCC toolsPreferably with an Insurance campaign...

Work Setup: On-site in MOA, Pasay Shift Schedule: 5 am - 4 pm (AU Shift), can change depending on the business need Required Skills/Experience: • Bachelor's Degree or at least 2 years in college completed (no back subjects) • At least 3 years as a Workforce Manager or equivalent in the BPO industry • Solid background in WFM functions, e.g.,...

About the job WFM Manager | Night Shift | Hybrid | Pasay Job Description Responsible for Workforce Management & Service Delivery to Internal & External Customers Manages a WFM team for 3 to 5 clients, leading and mentoring the team to support Operations Directly manages WFM processes, Client KPIs, and financial performance in a multi-site, multi-platform...

Job Title: Assistant Manager, Workforce/Team Lead, WFMWork setup: Hybrid setup in MOA, Pasay Shift Schedule: Night shift/shifting Qualifications: At least 2 years completed in college2 to 3 years Assistant Manager/Lead Assistant Manager in WFM with 5 years total BPO experienceKnowledgeable of Erlang/OCC toolsPreferably with an Insurance campaign...

Job DescriptionBasic FunctionResponsible for creating, maintaining and publishing established reports.Roles and ResponsibilitiesManage, maintain, and improve reporting requirements for the campaign. Create dashboards and decks for business reviews and presentations. Acts as backup for the MIS AM; Knows basic automation of reports; Provides basic analysis to...

Job DescriptionRegularly performs volume and performance analysis and proactively communicate possible impacts to business Supports management with all necessary reports and planning models to facilitate the process of decision making Monitors actual activities and compare it to plan and make recommendations for immediate changes Staff the appropriate number...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...