Customer Service Representative

1 day ago


Pasay, National Capital Region, Philippines Caldwell Communications Full time
Company Overview

Caldwell Communications is a leading provider of customer service solutions. Our team is dedicated to delivering exceptional experiences for our clients.

What We Offer

We provide a comprehensive benefits package, including:

  • Competitive Salary
  • 13th Month Pay
  • HMO with 3 free Beneficiaries on Day One
  • 20% ND Maternity/Paternity Leave
Job Responsibilities

As a Customer Service Representative, you will be responsible for:

  • Answering phone calls and providing important information/assistance to clients
  • Checking mail, fax, and internet mail to provide customer assistance
  • Communicating with customers on the phone or using written correspondence to take care of concerns
  • Answering participant questions, as well as talking to participants to achieve a full understanding of what critical information is being asked
Required Skills and Qualifications

To succeed in this role, you should have:

  • Excellent to above-average English communication skills
  • BPO experience is a plus but not necessary
  • Ability to work onsite within 25km to 35 km
Benefits and Work-Life Balance

We offer a range of benefits, including retirement/life insurance for qualified staff and work-life balance processes and programs. If you are open to new challenges and opportunities, we encourage you to apply.



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