Chinese Speaking Customer Service Representative
1 month ago
We are seeking a highly motivated and experienced Chinese speaking customer service representative to join our team at DA集团.
About the RoleAs a customer service representative, you will be responsible for providing exceptional customer service to our clients in Mandarin Chinese. You will be working with a dynamic team to ensure that our customers receive timely and effective support.
Responsibilities- Respond to customer inquiries and concerns in a timely and professional manner.
- Provide solutions and alternatives to customer complaints within set time limits.
- Work closely with customers to understand their needs and provide tailored solutions.
- Develop and maintain strong relationships with customers to ensure their satisfaction.
- Fluent in conversational Mandarin Chinese (listening, speaking, typing, reading).
- Strong understanding ability in Mandarin Chinese.
- Good communication and presentation skills.
- Emotional intelligence and ability to work under pressure.
- Loving playing online games and identifying/assessing customers' needs rapidly.
- Familiarity with MS Office applications.
- A competitive salary of 80,000 Peso per month.
- A stable working environment with opportunities for growth and development.
- A dynamic team that values innovation and teamwork.
- The chance to make a real difference in the lives of our customers.
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