Remote Technical Support Position

21 hours ago

Baguio City, Cordillera, Philippines beBeeCareer Full time ₱1,000,000 - ₱1,200,000
Job Title

Technical Support Specialist

Job Description

We are seeking skilled technical support specialists to provide assistance and troubleshooting for a variety of clients across industries. In this role, you will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience and professionalism.

Required Skills and Qualifications
  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
Benefits

What you can expect from our organization: compensation and benefits designed to be competitive and to grow with you over time. We offer a variety of benefits and incentives to support and reward our team members.

  • HMO Coverage plus a dependent
  • Rank & File ₱100,000 coverage; Supervisors/Managers ₱120,000 coverage
  • Dental Coverage
  • In-house dental assistance worth ₱5,000
  • Free meal during training
  • Career growth and learning
  • Allowances for rice, clothing, laundry and meals
  • Performance and loyalty bonuses
  • Frequent disinfection, fogging of workplace
  • Opportunities for growth and promotion
  • Employee shuttle services
  • Company retreats and off-site events

Important Notes: The employer reserves the right to revise this job description at any time. This job description is not a contract for employment, and either party may terminate employment at any time, for any reason.

This job operates in a professional office environment. The employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The policy of our organization is to provide reasonable accommodation to qualified applicants or employees with disabilities, as required by law. If reasonable accommodation is needed, please contact Human Resources.

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