
IT Technical Support Position
13 hours ago
We are seeking a skilled technical support specialist to fill a critical role within our organization.
Main Responsibilities:- Provide top-notch technical assistance to users, encompassing account management, security settings, network administration, email setup, Office365 management, and SharePoint configuration.
- Troubleshoot various issues related to unavailable services, printing, performance, and other IT-related problems.
- Efficiently manage enrolment into Microsoft Intune and associated devices to Azure and local domains, as well as oversee daily backups via Datto.
- Extensive experience in troubleshooting complex support issues across multiple enterprises.
- Current Microsoft certifications and a working knowledge of ITIL.
- Effective communication skills with the ability to communicate clearly over the phone, interpersonally, and written.
- Familiarity with LAN and WAN networks, as well as prior experience with an outsourced service delivery environment and consulting services.
We value diversity and inclusion in our workplace. We encourage applicants from all backgrounds to apply.
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