Customer Support Associate

1 month ago


Manila, National Capital Region, Philippines Trinity Workforce Solution Full time
Job Overview

We are seeking a highly skilled Customer Support Associate to join our team at Trinity Workforce Solution.

About the Role

The successful candidate will be responsible for providing exceptional customer service via various communication channels, including phone, email, and chat. They will resolve customer complaints and issues efficiently, maintain accurate records of interactions, and work effectively in a fast-paced environment.

Responsibilities
  • Respond promptly to customer inquiries and concerns
  • Resolve customer issues and complaints effectively and efficiently
  • Maintain accurate records of customer interactions and transactions
Qualifications

To be successful in this role, you must have a college degree and at least 2 years of work experience in a similar field. Experience in BPO or non-BPO industries is preferred.

Benefits

This is an excellent opportunity to join a dynamic team and grow your career. As a Customer Support Associate, you will enjoy a competitive salary and benefits package, including:

  • A base salary range of $40,000 - $60,000 per annum
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment
Working Arrangements

This is a virtual role, with shifting schedules to accommodate different time zones. Initial interviews will be conducted remotely, followed by final interviews and assessments.



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