Financial Service Associate

2 weeks ago


Manila, National Capital Region, Philippines Neksjob Full time

At Neksjob, we are seeking a highly skilled and motivated Financial Service Associate to join our team in the North location. The ideal candidate will possess excellent communication skills, be customer-focused, and have a strong background in providing top-notch service.

About the Job

This is a great opportunity for individuals who enjoy working in a fast-paced environment and are passionate about delivering exceptional customer experiences. As a Financial Service Associate, you will be responsible for handling customer inquiries, resolving issues, and providing guidance on various financial matters.

Key Responsibilities
  • Provide exceptional customer service via phone, email, or in-person interactions.
  • Analyze and resolve customer complaints in a timely and professional manner.
  • Offer guidance and support on various financial products and services.
  • Maintain accurate records of customer interactions and transactions.
Requirements
  • Bachelor's degree or equivalent experience in a related field.
  • A minimum of 2 years of experience in customer-facing roles, preferably in the financial industry.
  • Excellent written and verbal communication skills.
  • Ability to work in a team environment and provide exceptional customer service.
  • Familiarity with financial products and services is an asset.
What We Offer
  • A competitive salary package ranging from $19,000 per year, depending on experience.
  • A comprehensive benefits plan, including medical, dental, and vision coverage.
  • A generous referral program that rewards employees for referring talented candidates.
  • Ongoing training and development opportunities to enhance your skills and knowledge.


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