Senior Client Relationship Manager

4 weeks ago


Taguig, National Capital Region, Philippines KMC Solutions Full time

At KMC Solutions, we are seeking an experienced Senior Client Relationship Manager to join our team. In this role, you will be responsible for managing a team of operations support staff and ensuring excellent service delivery to assigned clients.

Key Responsibilities
  • Manage a team of operations support staff providing service delivery for assigned clients and ensuring meeting and exceeding Service Level Agreements
  • Budget management for client-related operational expenses while providing expected service delivery and ensuring accuracy of billing reports
  • Liaise with key stakeholders to develop strategic relationships with clients and grasp their business needs to provide best-in-class customer experience

You will work closely with the wider team to identify and implement operational best practices, conduct monthly business reviews to analyze client performance, and ensure continuous improvements in workflow processes. Additionally, you will be responsible for delivering presentations to high-level executives, maintaining and expanding relationships with existing clients, and completing administrative tasks as required.

Requirements
  • Five years' well-established experience with account management and handling service delivery preferably in a managerial or supervisory role
  • Strong skills in MS Office and presentation tools (Photoshop, PowerPoint, Adobe Premiere, MailChimp, etc.)
  • Solid background in project and time management
  • Exceptional level of commitment towards customer experience

We offer a competitive salary of $80,000 per year, plus benefits including HMO + dependent coverage, hybrid work setup, access to KMC's exclusive pantry, and diverse learning and growth opportunities. If you are a results-driven professional with excellent communication and leadership skills, we encourage you to apply for this exciting opportunity.



  • Taguig, National Capital Region, Philippines KMC Solutions Full time

    KMC Solutions is a leading provider of innovative solutions, dedicated to delivering exceptional service experiences that drive business growth.Estimated Salary: ₱3,500,000 - ₱5,500,000 per annumThis role offers a competitive salary, commensurate with experience and qualifications.About the JobWe are seeking an experienced Chief Client Relationship...


  • Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    About Neksjob PhilippinesWe are a leading organization in the industry, dedicated to delivering exceptional service to our clients. As a Senior Telco Account Relationship Manager, you will play a crucial role in managing and growing relationships with key telecommunications clients.Key ResponsibilitiesYour primary focus will be on acting as the main point of...


  • Taguig, National Capital Region, Philippines Funtomato Consultancy Full time

    About the RoleFuntomato Consultancy is seeking a highly experienced and skilled Senior Luxury Client Relations Manager to lead our VIP department. This role requires strategic leadership, operational oversight, and exceptional relationship management skills to drive client acquisition, engagement, and retention.Key Responsibilities:Strategic Planning and...


  • Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    Neksjob Philippines is seeking a highly motivated and experienced Telco Account Manager to join our team. The ideal candidate will have a strong background in managing relationships with key telecommunications clients, ensuring their needs are met and delivering exceptional service.About the Role:The Senior Telco Account Manager will be responsible for...


  • Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    We are seeking a highly skilled and experienced Senior Telco Account Manager to join Neksjob Philippines. This is a fantastic opportunity for individuals with strong leadership skills, excellent communication abilities, and a proven track record in managing and growing relationships with key telecommunications clients.As a Senior Telco Account Manager, you...


  • Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    About Neksjob PhilippinesWe are a leading company in the telecommunications industry, seeking an experienced and motivated Senior Telco Account Manager to join our team.Job SummaryThis role involves managing and growing relationships with key clients, acting as the main point of contact, and delivering exceptional service. The successful candidate will have...


  • Taguig, National Capital Region, Philippines Adaca Full time

    Seeking a Senior Client Success Associate to join our dynamic team at Adaca. In this role, you will be responsible for servicing enquiries and validating ongoing claim submissions to loyalty & reward programs based in Hong Kong & Macau.**Key Responsibilities:**Manage customer service support phone line and inbox, responding to enquiries, program information...


  • Taguig, National Capital Region, Philippines Lewis Glanz Consulting Full time

    Job Title:Senior Proposal Strategist - Global Client PursuitsAbout the Role:We are seeking a seasoned Senior Proposal Strategist to join our Global Client Pursuits team at Lewis Glanz Consulting. As a key member of our team, you will play a critical role in developing and executing winning proposal strategies for high-value client opportunities.Key...


  • Taguig, National Capital Region, Philippines Funtomato Consultancy Full time

    Casino VIP Director Job DescriptionEstimated Salary: $120,000 - $180,000 per annum.About UsFuntomato Consultancy is a leading provider of premium services to the gaming industry. We are seeking an exceptional Casino VIP Director to join our team and lead our VIP department in delivering unparalleled experiences to our high-value clients.Job SummaryThe...


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job Title: Senior Risk Management SpecialistWe are seeking a highly skilled and experienced Senior Risk Management Specialist to join our team at TASQ Staffing Solutions. As a key member of our organization, you will play a crucial role in developing and implementing effective risk management strategies to ensure the long-term success of our clients.


  • Taguig, National Capital Region, Philippines Cobden & Carter International Full time

    About the RoleWe are seeking a highly skilled Senior Operations Manager to lead our Client Service Teams in NA. This role will involve overseeing the processing of pre-renewal, broking, binding, and post-binding activities for our NA CRB clients and prospects.Key ResponsibilitiesThe ideal candidate will have strong leadership experience and a proven track...


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job Summary:TASQ Staffing Solutions is seeking a skilled Business Process Manager to lead our Client Service team. As a key member of our organization, you will be responsible for delivering exceptional client service and managing process improvements to drive efficiency and risk controls.About the Role:This is an exciting opportunity for a seasoned leader...


  • Taguig, National Capital Region, Philippines Funtomato Consultancy Full time

    Job SummaryThe Macau Luxury Client Relations Director is responsible for overseeing the luxury client relations department within Funtomato Consultancy, managing high-level relationships with luxury clientele, and implementing strategies to enhance the casino's value proposition for top-tier clients.Key ResponsibilitiesStrategic Planning and Execution:...


  • Taguig, National Capital Region, Philippines Neksjob Philippines Full time

    About UsNeksjob Philippines is a leading provider of innovative solutions in the telecommunications industry.Job OverviewWe are seeking a highly motivated and experienced Telecommunications Account Manager to join our team. This role involves managing and growing relationships with key telecommunications clients, ensuring their needs are met and delivering...


  • Taguig, National Capital Region, Philippines MP Corp. Full time

    About UsAt Industrial Support, we strive to provide exceptional support to our clients.Job SummaryWe are seeking a highly experienced and skilled Senior Financial Services Manager to join our team. This is a fantastic opportunity for an individual with strong knowledge of FINRA regulations and compliance, as well as excellent communication and interpersonal...


  • Taguig, National Capital Region, Philippines MKIT (HONG KONG) HOLDINGS LIMITED Full time

    Job OverviewMKIT (HONG KONG) HOLDINGS LIMITED seeks a seasoned banking professional for the role of Senior Commercial Lending Specialist. This is an excellent opportunity to leverage your expertise in commercial lending and drive business growth.Key ResponsibilitiesDevelop and execute strategies to expand lending portfolio, focusing on customized loan...


  • Taguig, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time

    Job Title: Senior Accounting ProfessionalWe are seeking an experienced Senior Accounting Professional to join our team at Solid Lyndelle Manpower Services Inc.About the Role:The successful candidate will be responsible for managing multiple clients, providing financial advice, and preparing monthly statements. You will also communicate with prospects and...


  • Taguig, National Capital Region, Philippines Gratitude Philippines Full time

    Gratitude Philippines is seeking a seasoned Senior Service Delivery Lead to join our team. In this role, you will be responsible for overseeing the delivery of high-quality services to key clients.Job DescriptionThe ideal candidate will have a strong background in service delivery management, with a proven track record of success in leading teams and...


  • Taguig, National Capital Region, Philippines ABSI Full time

    Job DescriptionAbsi is seeking a highly skilled Senior IT Solutions Consultant to join our team in the Philippines. This role will be based in Mark Market, Taguig and requires the ability to work a morning shift from 8am to 5pm.Key ResponsibilitiesEngage with clients to understand their business requirements and technical needs.Conduct detailed assessments...


  • Taguig, National Capital Region, Philippines HR Network Inc Full time

    We are seeking a highly experienced Senior Program Director to join our team at HR Network Inc. This is an exceptional opportunity to lead and manage complex programs in the automotive industry, driving growth and revenue.About the RoleThis leadership position involves overseeing program management activities, including strategy development, resource...