
Healthcare Operations Lead
2 days ago
The Client Services Manager is a key leadership role, responsible for managing and leading a team of virtual assistants to ensure congruence between their performance and client expectations.
Key Responsibilities:
- Develop and implement day-to-day planning strategies, operations, and problem-solving initiatives for a team of Medical Client-VA pairs to meet required targets set by clients.
- Collaborate with clients to create task lists for productivity and profitability of their businesses and Client-VA pairs.
- Work closely with clients to help grow their businesses using Global Medical services as a Client Services Manager.
- Medical Client-VA management, including managing clients and their needs with Global Medical's services.
Requirements:
- A degree in a medical or healthcare-related field is preferred.
- At least three years of experience in Healthcare/Medical Management/Remote Management, with familiarity with operational processes.
- Highly proficient in the English Language (both written and oral).
- Ability to perform under pressure and work alongside high-level professionals in a team environment.
- Self-starter and highly motivated, with a growth mindset.
- At least one year of Training and Development experience (preferred but not required).
- Ability to think outside the box and create solutions when necessary.
- Efficient use of MS Office applications and Google Suite.
- Open to working night shifts.
Benefits
This position offers opportunities for career growth and professional development in a dynamic and supportive work environment.
What We Are Looking For
We are seeking a motivated and results-driven individual who can lead our team of virtual assistants and deliver exceptional client service.
-
Healthcare Customer Service Representative
1 week ago
Pasay, National Capital Region, Philippines access healthcare Full time $40,000 - $60,000 per yearAbout the role As a Healthcare Customer Service Representative - Claims Specialist at access healthcare, you will be the primary point of contact for customers, providing exceptional service and support for healthcare claims processing. In this full-time role based in Pasay City, Metro Manila, you will play a vital part in ensuring a seamless and efficient...
-
Healthcare Manager – Accounts Receivable
1 week ago
Pasay, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱900,000 - ₱1,200,000 per yearAbout the role This is a full-time Healthcare Account Operations Manager | Account Receivable position located in Pasay City, Metro Manila. Reporting to the Director of Operations, you will be responsible for overseeing the day-to-day operations and accounting activities for a key healthcare client. This is a critical role that will contribute to the...
-
Healthcare Process Trainer
1 week ago
Pasay, National Capital Region, Philippines Access Healthcare Full time $40,000 - $60,000 per yearAccess Healthcare Services Manila Inc. is seeking a dedicated and experienced BPO Trainer with a strong background inHealthcare BPO preferably in AR Claimsto join our dynamic team.This role is crucial in developing and enhancing the skills of our call center representatives to ensure they deliver exceptional service while effectively handling early payouts...
-
Chief Healthcare Operations Strategist
2 days ago
Pasay, National Capital Region, Philippines beBeeCompliance Full time $80,000 - $100,000Healthcare Operations LeadWe are seeking an experienced professional to spearhead our healthcare operations team.Leveraging deep industry expertise, we deliver high-quality medical products with logistical excellence, ensuring peace of mind for our clients. Our commitment to innovation and long-term vision has propelled our success in the healthcare...
-
Team Leader
1 week ago
Pasay, National Capital Region, Philippines access healthcare Full time $40,000 - $60,000 per yearAbout the role As a Team Leader - Healthcare Account at access healthcare, you will be responsible for leading and mentoring a team of customer service representatives serving clients in the healthcare sector. This full-time role is located in Taguig City, Metro Manila and will involve both supervisory and hands-on duties to ensure exceptional service...
-
Quality Analyst for Healthcare BPO
1 hour ago
Pasay, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱900,000 - ₱1,200,000 per yearAccess Healthcare is looking for dedicated and detail-oriented Quality Analysts to join our Healthcare team. The ideal candidate will have 1 to 3 years of experience auditing calls for healthcare accounts, ensuring adherence to quality standards, compliance requirements, and customer satisfaction metrics (CSAT).Key Responsibilities:Conduct regular audits...
-
Operations Manager
1 week ago
Pasay, National Capital Region, Philippines Stemz Healthcare Full time ₱360,000 - ₱480,000 per yearJob Responsibilities :Responsible for overseeing daily QMC operationsVisa application processingManaging a team of 15-40 employees.Ensure high service standards, optimal resource use, and regulatory compliance.Monitor performance, manage escalations, and maintain team satisfaction.Train and mentor staff, assign duties based on trend analysis, and collaborate...
-
Pasay, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time $40,000 - $60,000 per yearAbout the role This is a full-time opportunity for an experienced Team Leader to join the Accounts Receivable team at Access Healthcare Services Manila, Inc. Based in Pasay City, Metro Manila, you will play a key role in leading a team of Customer Service Representatives to deliver excellent service and achieve key performance targets.What you'll be...
-
Team Leader End to End Claims
1 week ago
Pasay, National Capital Region, Philippines access healthcare Full time $104,000 - $130,878 per yearAbout the role As the Team Leader End to End Claims, you will be responsible for leading and managing a team of customer service representatives at access healthcare, a leading healthcare business process outsourcing (BPO) provider. In this full-time, on-site role based in Pasay City, Metro Manila, you will be overseeing the end-to-end claims processing...
-
Quality Analyst
6 days ago
Pasay, National Capital Region, Philippines access healthcare Full time $104,000 - $130,878 per yearAbout the role As a Quality Analyst in our healthcare Business Process Outsourcing (BPO) division, you will play a vital role in ensuring the consistently high quality of our customer service operations. Reporting to the Quality Assurance Manager, you will be based in our modern office in Pasay City, Metro Manila. This full-time position offers excellent...