IT Tech Support Specialist for Hybrid Environment

2 days ago


Taguig, National Capital Region, Philippines JK Network Services Full time

At JK Network Services, we are seeking a highly skilled IT Tech Support Specialist to join our team. This is an exciting opportunity for individuals who enjoy working in a hybrid environment and have expertise in server operating systems.

About the Role

The successful candidate will provide ongoing technical support and maintenance for production and development systems, both remotely and onsite. They will be responsible for troubleshooting basic and intermediate technical issues, communicating issues and solutions with management and the team, and collaborating with teams to resolve complex technical problems.

Key Responsibilities
  • Provide technical support and maintenance for production and development systems.
  • Troubleshoot basic and intermediate technical issues (L2 support).
  • Communicate issues and solutions with management and the team.
  • Collaborate with teams to resolve complex technical problems.
Requirements

To be successful in this role, you will need:

  • Graduate of any IT related field.
  • Expertise in x86 Server Operating Systems.
  • Proficiency in Red Hat Enterprise Linux (RHEL).
  • Experience with Microsoft Windows Server Administration.
  • Experience in troubleshooting and resolving complex technical issues.
About Us

JK Network Services is a global multinational professional services organization providing information technology (IT) services and consultancy. We offer a competitive salary package, with an estimated salary range of $45,000 - $90,000 per annum, depending on experience. If you are passionate about working in IT and have the required skills and qualifications, we encourage you to apply for this exciting opportunity.



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