Enterprise Operations Specialist

4 days ago


Taguig, National Capital Region, Philippines weSource Management Consultancy Firm Full time

WeSource Management Consultancy Firm is seeking a highly skilled Senior Application Support Specialist to join our team in a hybrid IT environment. This role requires strong technical expertise and excellent communication skills to lead the transition of application features from development to production environments.

About the Role
  • This position offers a competitive salary range of Php 60,000 - Php 90,000 per month.

The successful candidate will drive continuous improvement initiatives and optimization of business application service operations. Key responsibilities include leading the development of the Operations Enablement service catalogue and running/leading small to mid-sized projects related to operations.

Requirements
  1. A Bachelor's Degree in Computer Science, Information Technology, or a related field.
  2. At least 3 years of experience in a similar role, preferably in the technology and/or financial industry.
  3. Proficiency in relational databases (SQL Server/PostgresDB).
  4. Experience in programming languages such as Java and/or Python is required.
  5. Experience in cloud services such as AWS (certification is a plus).
  6. Experience with incident and problem management.
  7. Knowledge of Snowflake and Business Intelligence tools (Qlik) are pluses.
  8. Proficiency with collaboration and project tools like Jira and Confluence.
  9. A good understanding or experience of at least one common Enterprise Agile Framework e.g., Kanban, SAFe, SCRUM, etc. (certification is a plus).
  10. Strong problem-solving skills with the ability to see the big picture and think through cause-and-effect relationships.
  11. Proven ability to balance and prioritize multiple operations/projects at a time while maintaining sharp attention to detail.
  12. Accurate, effective, and independent working style.
  13. Excellent analytical and problem-solving skills.
  14. Ability to work under pressure and confidently interact with business users.
  15. Knowledge about private markets would be an advantage.
  16. Exceptional interpersonal and communication (written and verbal) skills.


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