Technical Support Specialist
18 hours ago
About TORCH Solutions
We are a dynamic organization seeking a highly skilled Technical Support Specialist to join our team. As the first point of contact for customers, you will provide timely and effective technical support via chat, addressing a wide range of IT-related queries and issues.
Key Responsibilities:
- Provide technical support to customers via chat, using strong troubleshooting skills to identify and resolve problems efficiently.
- Maintain a high level of technical knowledge and stay up-to-date with the latest software, hardware, and industry trends.
- Document and escalate complex issues to the appropriate team or department as needed.
- Foster a positive and customer-centric experience, ensuring a high level of customer satisfaction.
Requirements:
- Excellent communication and interpersonal skills, with the ability to explain complex technical concepts in a clear and concise manner.
- Strong problem-solving and critical-thinking skills, with a solutions-oriented mindset.
- Familiarity with common software applications, hardware, and operating systems.
- Ability to work collaboratively in a team environment and adapt to changing priorities.
- Proficient in English, both written and verbal.
About This Role
This is an excellent opportunity for a proactive problem solver to join our team and make a real impact. If you are passionate about delivering exceptional customer service and have a knack for solving complex IT problems, we want to hear from you
-
Customer Support Specialist
18 hours ago
Iloilo City, Western Visayas, Philippines The Referrers PH Full timeJob DescriptionThis Customer Support Specialist position will involve working with an outsourcing company that provides call center, business process outsourcing, and digital marketing services. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Key...
-
IT Technical Support Specialist
11 hours ago
Cebu City, Central Visayas, Philippines Geoplan Philippines, Inc. Full timeCompany Overview:Geoplan Philippines, Inc. is a renowned Distributor & Systems Integrator specializing in the provision of innovative solutions to cater to various industries. Our portfolio encompasses a diverse range of products, services, and systems designed to optimize business operations and improve efficiency.Job Description:We are seeking an...
-
Customer Support Associate Iloilo
5 days ago
Iloilo City, Western Visayas, Philippines Neksjob Corporation Full time**About Neksjob Corporation**Neksjob Corporation is a company that values excellent customer service.**Job Summary**We are looking for a highly skilled Customer Service Representative to join our team in Iloilo.**Key Responsibilities**Handle customer concerns and complaints regarding goods and servicesAssist customers with returns, upgrades, and...
-
Advanced O365 Technical Support Specialist
5 days ago
Cebu City, Central Visayas, Philippines GECO Philippines Full timeWe are seeking a skilled and motivated individual to join our team as an Advanced O365 Technical Support Specialist at GECO Philippines.Job SummaryThis role involves providing technical support for our Microsoft 365 suite of products, ensuring seamless functionality and optimal user experience. The ideal candidate will possess excellent problem-solving...
-
Corporate Support Specialist
18 hours ago
Iloilo City, Western Visayas, Philippines SAMLEX Global Services Full timeOur Mission:At Compass Logistics International, we strive to create an inclusive environment where our employees can excel. We believe that diversity is essential for success and commit to embracing it. If you're looking for a dynamic work culture and opportunities to grow, consider joining our team as an Administrative Assistant.
-
Route Sales and Business Development Specialist
18 hours ago
Iloilo City, Western Visayas, Philippines ABI - Commercial Offices Full time**Route Sales and Business Development Position:**We are seeking an experienced Route Sales and Business Development Specialist to join our team at ABI - Commercial Offices. The successful candidate will be responsible for planning and executing sales and business development strategies in their assigned route.Key Responsibilities:Develop and implement sales...
-
Customer Service Representative
18 hours ago
Iloilo City, Western Visayas, Philippines TORCH Solutions Full timeJob DescriptionTORCH Solutions is seeking a Customer Service Representative (IT) to provide technical support to customers via chat. The ideal candidate will possess excellent communication skills, strong problem-solving abilities, and a passion for delivering exceptional customer service.Responsibilities:Provide technical support to customers via chat,...
-
Proactive Problem Solver
11 hours ago
Iloilo City, Western Visayas, Philippines TORCH Solutions Full timeCompany OverviewTORCH Solutions is a rapidly growing organization that provides innovative solutions to clients across various industries. We are committed to delivering exceptional customer service and building long-term relationships with our clients.Job SummaryWe are seeking a Proactive Problem Solver to join our team and provide technical support to...
-
Research and Support Specialist
18 hours ago
Cebu City, Central Visayas, Philippines OfficePartners360 (OP360) Full timeKey ResponsibilitiesAs a Research and Support Specialist - Customer Service Role, you will be responsible for delivering exceptional customer service and ensuring that customers have a positive experience. This will involve addressing customer inquiries, resolving complaints, and offering product or service information in a professional and courteous...
-
Talent Acquisition Specialist
5 days ago
Cebu City, Central Visayas, Philippines GanV Business Support Services Corporation Full timeJob OverviewGanV Business Support Services Corporation is seeking a skilled professional to join our team as an Employment Services Coordinator. This role plays a vital part in our recruitment process, and we are looking for someone with the right skills and experience.About YouWe are looking for a detail-oriented individual with excellent communication...
-
Compensation and Benefits Expert
5 days ago
Cebu City, Central Visayas, Philippines GanV Business Support Services Corporation Full timeJob SummaryThe Payroll Specialist plays a vital role in ensuring the smooth operation of GanV Business Support Services Corporation's payroll system. Reporting to the Payroll Supervisor, this individual will be responsible for accurate and timely payroll processing, including pre-funding requirements and final pay calculations.Key Responsibilities:•...
-
Appraisal Expert
4 days ago
Bacolod City, Western Visayas, Philippines Work for Prosper Full timeAbout UsAt Work for Prosper, we're dedicated to providing top-notch training solutions that elevate our team members' skills and expertise. We're seeking a highly motivated and experienced Appraisal Expert to join our team as a Training Specialist.Duties & ResponsibilitiesDevelop Structured Training MaterialsCreate comprehensive training modules on appraisal...
-
Hardware and Software Troubleshooter
11 hours ago
Cebu City, Central Visayas, Philippines Geoplan Philippines, Inc. Full timeAbout Geoplan Philippines, Inc.We are a leading Distributor & Systems Integrator offering a comprehensive range of products and solutions that cater to the needs of various industries. Our company prides itself on delivering high-quality services and ensuring customer satisfaction through our dedication and expertise.Job Summary:This role requires an IT...
-
Central Air Conditioning Specialist
3 days ago
Lapu-Lapu City, Central Visayas, Philippines J-K Network Services Full timeCompany OverviewJ-K Network Services is a leading provider of air conditioning and refrigeration solutions, committed to delivering exceptional service and high-quality systems for residential and commercial applications.Salary InformationThe salary for this position is Php 18,000 per period. This compensation package will be discussed further during the...
-
Server Infrastructure Specialist
7 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeAbout Neksjob CorporationNeksjob Corporation is a technology-driven organization that prides itself on delivering cutting-edge solutions. Our team of experts works tirelessly to ensure seamless operation of production and development systems.Key ResponsibilitiesProvide technical support for production and development systems.Troubleshoot hardware/software...
-
Career Call Center Openings for Fresh Graduates
11 hours ago
Bacolod City, Western Visayas, Philippines Neksjob Full timeNeksjob OverviewNeksjob is an esteemed organization that values its employees and offers numerous benefits and opportunities for growth. As a customer service representative, you will be part of a dynamic team that strives for excellence in serving our customers.Job Responsibilities:Your primary responsibility will be to handle customer inquiries and provide...
-
Global Customer Support Ambassador in Cebu
5 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout TASQ Staffing SolutionsWe are a leading staffing solutions company that prioritizes exceptional customer service.Job OverviewThis is an exciting opportunity to work as an Airline Specialist Onsite in our Cebu office. As a key member of our team, you will be responsible for delivering top-notch customer support via phone and email.Key...
-
Customer Service Representative Opportunities
11 hours ago
Bacolod City, Western Visayas, Philippines Neksjob Full timeAbout NeksjobNeksjob is a leading organization that provides excellent opportunities for individuals seeking to launch their career in customer service. We believe in fostering a culture of excellence, teamwork, and mutual respect.Why Choose Us?We offer exciting performance bonuses and account-specific allowances, as well as comprehensive healthcare...
-
Sales and Support Technician Lead
11 hours ago
Cebu City, Central Visayas, Philippines S.N.A.G.P Corporation Full timeWe are looking for an experienced IT Salesperson & Technician to lead our sales and support team at S.N.A.G.P Corporation. The successful candidate will have a strong understanding of our products and services, as well as excellent leadership and communication skills.Key Responsibilities:Leading the sales and support team to achieve sales targetsDeveloping...
-
Customer Support Representative in Cebu City
18 hours ago
Cebu City, Central Visayas, Philippines Metacom Full timeCompany OverviewMetacom is a renowned organization committed to excellence in customer service. We are seeking a highly skilled and motivated individual to join our team as a Travel Account Specialist.