Onsite Service Desk Agent

Job SummaryTo provide first-line service desk support to external customers, assisting them with hardware and software issues via phone, email, chat, or other communication solutions.The IT Service Desk Agent is responsible for the day-to-day provisioning of the Services. This includes ensuring that a continually high level of service is provided to the...

URGENT HIRINGIT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE- Location: BGC, Taguig (Hybrid, 12 days onsite per month)-Schedule: Shifting / Night Shift-Salary: 25,000 gross-Start Date: March 17, 2025 QUALIFICATIONS:-Open for Undergrads, Vocational, Diploma, or Bachelor's Degree-6 months to 1 year experience in Service Desk or TSR-Must have background that...

NITYO INFOTECH IS LOOKING FOR:IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 12 HC NEEDEDSalary: Up to 30,000 PHP Gross + Php 10,000 completion bonusWith shuttle service in Manila AreaLocation: BGC, Taguig (Hybrid, 10 days onsite per monthSchedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: September 24, 2024Open...

Title: IT Service Desk SupportContract Duration: 8 monthsWork Arrangement: OnsiteLocation: McKinley West, TaguigSalary Offer: Php46,000 + Php4,000 non taxable allowanceQualifications:· 4 to 6 years of IT Service Desk experience· At least 1 year of experience with ServiceNow ticketing tool· Good communication skills· Amenable to work onsiteJob...

Role Summary:This role provides first-line support to company employees to resolve computer software, hardware, and networking problems.Responsibilities:Provides technical assistance to company employees.Installs, configures, customizes, troubleshoots, upgrades, integrates, and maintains software workstations, software applications, printers, wireless...

Job Title: Multilingual Service Desk Analyst (Dutch)Category: Service Desk / End User ServicesMain location: Taguig (Onsite)Employment Type: Full TimeUpdated Qualifications:• With or Without Service Desk Experience.• Can speak, read and write in Dutch Language.• Willing to work onsite.Want to expand your experience in one of the world's largest IT and...

NITYO INFOTECH IS LOOKING FOR:IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE (18 HC)Salary: Up to 25,000 PHP Gross + Php 10,000 completion bonusWith shuttle service in Manila AreaLocation: BGC, Taguig (Hybrid, 12 days onsite per monthSchedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: March 17, 2025Open House...

Job Title: Multilingual Service Desk Analyst (Dutch)Category: Service Desk / End User ServicesMain location: Taguig (Onsite)Employment Type: Full TimeUpdated Qualifications:• With or Without Service Desk Experience.• Can speak, read and write in Dutch Language.• Willing to work onsite.Want to expand your experience in one of the world's largest IT and...

Key Tasks and Responsibilities:To provide 1st line technical support, answering support queries via phone and email, or other communication solutions (e.g., Chat, self-service Portal)Provide high-level professional IT services in an efficient mannerMaintain a quality business relationship with all customersMake effective use of procedural, informational, and...

We are seeking a Service Desk Director to join our team in Taguig, National Capital Region, Philippines.Job DescriptionThe successful candidate will be responsible for managing the service desk function and ensuring seamless delivery of services to our clients.Lead a team of service desk engineers to deliver high-quality services to our clients.Develop and...

About the Service Desk Manager RoleThe Service Desk Manager will play a pivotal role in managing a skilled team responsible for first-line support of all technical products managed by Insurance Technology. This includes setting goals, developing processes, and leading the team to ensure alignment with organizational objectives.Key ResponsibilitiesDevelop and...

Key SkillsCustomer ServiceCOMPUTER SKILLTechnicalAnalytical SkillsProblem SolvingJob Title: Multilingual Service Desk Analyst (Polish)Category: Service Desk / End User ServicesMain location: Taguig (Onsite)Salary: PHP 70,000 - 80,000Employment Type: Full TimeWant to expand your experience in one of the world's largest IT and business consulting services...

Job DescriptionWe are seeking a highly skilled Service Desk Professional to join our Service Desk Team. As a key member of our team, you will provide first/second line technical support for all incidents, service requests, tasks and change requests.Key Responsibilities:To provide technical assistance to clients via phone, email or in-person support.Resolve...

About the JobFujitsu is looking for an experienced Service Desk Leadership Role to join our team in Taguig, National Capital Region, Philippines. As a Technical Services Manager, you will play a key role in leading our Service Desk team, ensuring the delivery of high-quality incident management services that meet or exceed agreed service levels.The ideal...

Qualifications:- At least 1-2 years Experience at Service Desk or any relevant position- Must have good communication skills- Amenable to work at night shift schedule

Key SkillsCustomer ServiceCOMPUTER SKILLTechnicalAnalytical SkillsProblem SolvingJob Title: Multilingual Service Desk Analyst (Polish)Category: Service Desk / End User ServicesMain location: Taguig (Onsite)Salary: PHP 70,000 - 80,000Employment Type: Full TimeWant to expand your experience in one of the world's largest IT and business consulting services...

Key SkillsCustomer ServiceCOMPUTER SKILLTechnicalAnalytical SkillsProblem SolvingJob Title: Multilingual Service Desk Analyst (Polish)Category: Service Desk / End User ServicesMain location: Taguig (Onsite)Salary: PHP 70,000 - 80,000Employment Type: Full TimeWant to expand your experience in one of the world's largest IT and business consulting services...

Respond to or resolve IT system problems.Aim for first-call resolution and escalate to second-line support for unresolved issues at theservice desk level. Provide follow-up feedback to ensure complete resolution.IT Equipment Problem SolvingCoordinate the service desk's unified scheduling andtransfer the issue to the appropriate maintenance personnel based on...

Qualifications:- At least 1-2 years Experience at Service Desk or any relevant position- Must have good communication skills- Amenable to work at night shift schedule

Optum, a global healthcare technology company, delivers care and services through innovative solutions.Job OverviewThe IT Service Desk role is critical to the success of our organization, providing timely and accurate support to customers. As an IT Service Desk professional, you will be responsible for creating and processing broadband and phone line...