Service Desk Leadership Role
2 days ago
Fujitsu is looking for an experienced Service Desk Leadership Role to join our team in Taguig, National Capital Region, Philippines. As a Technical Services Manager, you will play a key role in leading our Service Desk team, ensuring the delivery of high-quality incident management services that meet or exceed agreed service levels.
The ideal candidate will have a strong understanding of ITIL framework (preferably v3 or v4) and incident management processes, as well as excellent communication and interpersonal skills, both written and verbal. You will also have hands-on experience with Active Directory, Microsoft Windows Operating Systems, Microsoft Exchange, Service Desk, and incident management tools.
In this role, you will be responsible for leading a team of Service Desk staff, motivating and developing their skills, and ensuring the delivery of high-quality services. You will also build and maintain strong relationships with customers and other stakeholders, monitoring customer feedback and taking appropriate action to address any concerns.
-
Service Desk Manager Position
4 days ago
Taguig, National Capital Region, Philippines Willis Towers Watson Full timeAbout the Service Desk Manager RoleThe Service Desk Manager will play a pivotal role in managing a skilled team responsible for first-line support of all technical products managed by Insurance Technology. This includes setting goals, developing processes, and leading the team to ensure alignment with organizational objectives.Key ResponsibilitiesDevelop and...
-
IT Service Desk
3 weeks ago
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeURGENT HIRINGIT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE- Location: BGC, Taguig (Hybrid, 12 days onsite per month)-Schedule: Shifting / Night Shift-Salary: 25,000 gross-Start Date: March 17, 2025 QUALIFICATIONS:-Open for Undergrads, Vocational, Diploma, or Bachelor's Degree-6 months to 1 year experience in Service Desk or TSR-Must have background that...
-
IT Service Desk
7 days ago
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeNITYO INFOTECH IS LOOKING FOR:IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 12 HC NEEDEDSalary: Up to 30,000 PHP Gross + Php 10,000 completion bonusWith shuttle service in Manila AreaLocation: BGC, Taguig (Hybrid, 10 days onsite per monthSchedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: September 24, 2024Open...
-
Service Desk Director
1 day ago
Taguig, National Capital Region, Philippines HCLTech Full timeWe are seeking a Service Desk Director to join our team in Taguig, National Capital Region, Philippines.Job DescriptionThe successful candidate will be responsible for managing the service desk function and ensuring seamless delivery of services to our clients.Lead a team of service desk engineers to deliver high-quality services to our clients.Develop and...
-
Service Desk Professional
11 hours ago
Taguig, National Capital Region, Philippines NCC Group Philippines Full timeJob DescriptionWe are seeking a highly skilled Service Desk Professional to join our Service Desk Team. As a key member of our team, you will provide first/second line technical support for all incidents, service requests, tasks and change requests.Key Responsibilities:To provide technical assistance to clients via phone, email or in-person support.Resolve...
-
IT Service Desk Specialist
10 hours ago
Taguig, National Capital Region, Philippines Optum Full timeOptum, a global healthcare technology company, delivers care and services through innovative solutions.Job OverviewThe IT Service Desk role is critical to the success of our organization, providing timely and accurate support to customers. As an IT Service Desk professional, you will be responsible for creating and processing broadband and phone line...
-
Onsite Service Desk Agent
7 hours ago
Taguig, National Capital Region, Philippines Strategic Networks Inc. Full timeStrategic Networks Inc. is seeking a highly motivated Onsite Service Desk Agent to join our team at the BGC site. In this role, you will be responsible for providing exceptional customer service, responding to IT system problems, and ensuring seamless issue resolution.Key Responsibilities:Your key responsibilities will include:Responding to IT system...
-
IT Leadership Role
3 days ago
Taguig, National Capital Region, Philippines Michael Page Full timeAbout the RoleWe are seeking a seasoned IT Leadership Role to join our IT team. The successful candidate will have experience in Unix/Linux systems administration/engineering and leadership skills, with 3+ years of supervisory/management experience.You will be responsible for leading the engineering of our Linux systems infrastructure, ensuring high...
-
Tech Support Training Role
3 days ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeNityo Infotech's IT Service Desk Trainer/Lead roles require strong technical knowledge and leadership skills. We're looking for professionals who can train and develop our IT service desk teams.Responsibilities:Develop and deliver training programsMentor and guide team membersApplicants should have a degree in Information Technology, Business, or a related...
-
IT Service Desk Support
3 weeks ago
Taguig, National Capital Region, Philippines Eteam Workforce Private Corporation Full timeTitle: IT Service Desk SupportContract Duration: 8 monthsWork Arrangement: OnsiteLocation: McKinley West, TaguigSalary Offer: Php46,000 + Php4,000 non taxable allowanceQualifications:· 4 to 6 years of IT Service Desk experience· At least 1 year of experience with ServiceNow ticketing tool· Good communication skills· Amenable to work onsiteJob...
-
Service Desk Analyst
7 days ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeQualifications:- At least 1-2 years Experience at Service Desk or any relevant position- Must have good communication skills- Amenable to work at night shift schedule
-
Service Desk Analyst
3 weeks ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeQualifications:- At least 1-2 years Experience at Service Desk or any relevant position- Must have good communication skills- Amenable to work at night shift schedule
-
IT Service Desk Professional
7 days ago
Taguig, National Capital Region, Philippines Ayuda Business Management solution Inc Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our IT Service Desk Team. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to our external customers, assisting them with hardware and software issues via phone, email, chat, or other communication solutions.Main...
-
Service Desk Analyst
2 weeks ago
Taguig, National Capital Region, Philippines Nityo Infotech Full timeQualifications:- At least 1-2 years Experience at Service Desk or any relevant position- Must have good communication skills- Amenable to work at night shift schedule
-
Service Desk
3 weeks ago
Taguig, National Capital Region, Philippines Nityo Infotech Full time- SALARY: 30 000 + HMO and Group Insurance (given after training) + 10k completion bonus (5k on 3rd month/5k on 6th month)- With shuttle service (Manila only)- TARGET START DATE: March 17- BGC TaguigQUALIFICATIONS:-Open for Under graduates/College Level/Vocational/Bachelors Degree of any course-With 6 months to 2 years experience of solid TSR or Service desk...
-
Multilingual Service Desk Analyst
7 days ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeJob Title: Multilingual Service Desk Analyst (Dutch)Category: Service Desk / End User ServicesMain location: Taguig (Onsite)Employment Type: Full TimeUpdated Qualifications:• With or Without Service Desk Experience.• Can speak, read and write in Dutch Language.• Willing to work onsite.Want to expand your experience in one of the world's largest IT and...
-
Service Desk Lead
9 hours ago
Taguig, National Capital Region, Philippines IQVIA Argentina Full timeRole Summary:This role provides first-line support to company employees to resolve computer software, hardware, and networking problems.Responsibilities:Provides technical assistance to company employees.Installs, configures, customizes, troubleshoots, upgrades, integrates, and maintains software workstations, software applications, printers, wireless...
-
Multilingual Service Desk Analyst
3 weeks ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeJob Title: Multilingual Service Desk Analyst (Dutch)Category: Service Desk / End User ServicesMain location: Taguig (Onsite)Employment Type: Full TimeUpdated Qualifications:• With or Without Service Desk Experience.• Can speak, read and write in Dutch Language.• Willing to work onsite.Want to expand your experience in one of the world's largest IT and...
-
IT Service Desk Professional
2 days ago
Taguig, National Capital Region, Philippines HCLTech Full timeAt HCLTech, we are committed to delivering world-class IT services and solutions to our clients. As an IT Service Desk Professional, you will be the primary point of contact for clients seeking technical support.ResponsibilitiesProvide first-level technical support to clients via various channels.Identify and escalate complex technical issues to senior...
-
Help Desk Technician
5 days ago
Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeThe Help Desk Technician role requires a detail-oriented individual with excellent problem-solving skills. The ideal candidate will have experience working in a hybrid environment, with a strong background in service desk operations and a willingness to learn and adapt to new technologies.