Client Relationship Manager

2 weeks ago

Manila, National Capital Region, Philippines beBeeCustomer Full time ₱720,000 - ₱960,000
Key Job Responsibilities:
  • The Customer Success Manager oversees client interactions to ensure maximum value from our services.
  • Reviewing customer accounts, performance metrics and goals helps identify growth opportunities and addresses customer issues promptly.
  • Facilitating the onboarding process includes providing comprehensive support and ensuring smooth transitions to our services.
  • Acting as the voice of the customer internally involves advocating for their needs and working proactively to minimize churn and maximize retention.
  • Gathering customer feedback and collaborating with product and development teams provides valuable insights for improving customer health and engagement metrics.

 

Essential Skills and Qualifications:
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Ability to work in a fast-paced environment
  • Collaborative mindset and team-oriented approach
  • Customer-focused attitude and proactive approach to issue resolution

 

Benefits of Working With Us:
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A competitive compensation package
  • Ongoing training and education opportunities
  • A collaborative and inclusive team culture

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