Client Relationship Manager
2 weeks ago
As a skilled and knowledgeable customer service professional, you will play a pivotal role in delivering exceptional customer experiences and helping clients achieve their business objectives.
In this collaborative customer experience role, you will manage customer inquiries through multiple channels, including live support, email, and phone calls. You will provide accurate and concise information while maintaining up-to-date knowledge of our product offerings.
Key Responsibilities:- Respond to customer queries via Live Chat, email, and phone calls
- Accurately document each customer interaction
- Exhibit the highest standards of integrity, service, and professionalism in all customer correspondence
Requirements:
- Flexibility to adapt to changing campaign needs
- Comfort with direct client interactions
- Openness to feedback from clients and opportunities for growth
What We Offer:
- A dynamic work environment that fosters continuous learning and development
- A customer-centric approach that drives business success
- Comprehensive benefits and perks prioritizing your well-being and career growth
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