Client Relationship Specialist

4 days ago

Manila, National Capital Region, Philippines beBeeRelationship Full time $80,000 - $120,000
Key Position Overview

The role of Client Service Associate is a crucial aspect of our organization, serving as the primary point of contact for high-level executives and delivering tailored solutions to meet client needs.

This position involves building strong relationships with clients, identifying problems, and recommending service enhancements. Collaboration with other teams to drive service improvements and product offerings is also essential in this capacity.

Main Responsibilities
  • Develop and maintain strong professional relationships with clients, ensuring consistent service delivery.
  • Collaborate with cross-functional teams to solve complex problems and drive service enhancements and product development.
  • Manage complex relationships and high-profile portfolios, adhering to established department policies and procedures.
  • Engage professionally through various communication channels to address client concerns and issues.
Essential Qualifications
  • Minimum 3 years of experience in customer service, operations, treasury, sales or portfolio management.
  • A strong aptitude for strategic planning and tactical execution.
  • Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet tight deadlines.
About Our Organization

We offer innovative financial solutions to millions of consumers, small businesses, and prominent corporate clients. We value diversity and inclusion and strive to create a welcoming environment for all employees.

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